Drivers, Receptionist, Marketing Officers, Administration Officers, Zonal Coordinators Jobs at LAPFUND

On Monday, April 15th, 2013
LAPFUND is a State Corporation established by an Act of Parliament Cap 272 Laws of Kenya and recognized in the County Government Act, 2012 (Section 132), Urban Areas and Cities Act, 2011 (Section 49) as a pension scheme for employees of County Governments and associated companies ¡n Kenya.
In line with its Vision of becoming the leading retirement benefits scheme in the region providing secured retirement, LAPFUND invites applications from qualified and experienced Kenyans will to work in any part of the country for the following positions:Zonal Coordinator: 

Ref: LAPFUND No.1/HR/2013 (3 Positions)
Reporting to the Manager, Marketing and Member Recruitment, the successful candidate will be responsible for the overall management and supervision of the zonal office.

Key Responsibilities
  1. Overall supervision of the zone
  2. Provide significant input in development and management of marketing strategies for existing and new clients
  3. Carry out market intelligence analysis and customer needs assessment
  4. Ensure compliance with laid down procedures and LAPFUND policies within the zone
  5. Monitor, analyze and report on performance with regards to registration/admissions, contribution remittances, claims processing and benefits administration within the zone
  6. Implement all strategic initiatives associated with business development and marketing of LAPFUND’s products and services.
  7. Ensure claims processing procedures are well followed within the zone
  8. Organize and coordinate member education and training within the zone through seminars and exhibitions
  9. Liaising and networking with a range of stakeholders including customers, colleagues and partner organizations
  10. Effectively manage client visits in the respective zone and report any major issues of concern to the Management for action or direction
  11. Assist in the development and production of marketing materials and literature and ensure effective distribution of the same
  12. Monitor expenditure and submit quarterly reports on the same.
Minimum Qualifications:
  • Bachelor’s degree in Commerce, Marketing or related field.
  • Minimum three (3) years area sales experience preferably in insurance, financial services or pensions
  • A Masters Degree in the relevant field will be an added advantage
  • Business acumen including general knowledge of investment
  • Ability to engage with high level internal and external partners/stakeholders including Government agencies and officials
Key Skills
  • Strong selling, planning, forecasting and reporting skills.
  • A high level of competence in analyzing and solving problems.
  • Excellent Customer service and relationship management.
  • Excellent interpersonal and communication skills.
  • Ability to work under pressure within tight deadlines.
Marketing Officer: 
Ref: LAPFUND No.2/HR/2013 (6 Positions)
Reporting to the Manager, Marketing and Member Recruitment, the Marketing Officer will be charged with the overall responsibility of overseeing marketing and recruitment activities in assigned regions with a view of increasing the market share for LAPFUND.
Specifically, the officers will carry out the following tasks:
  1. Provide significant input to brand planning, developing new business strategies and marketing initiatives;
  2. Management of Key accounts, Planning & implementation of short & long term strategies in line with overall business objectives;
  3. Ensure that objectives in terms of availability, visibility, volume, and quality of services are achieved within assigned area;
  4. Liaising and networking with a range of stakeholders including customers, colleagues and partner organizations;
  5. Assist in the production of marketing materials and literature, and ensure effective distribution of the same;
  6. Communicating with target audiences and managing customer relationships to ensure retention;
  7. Manage responsibility for budgets and ensure that all deadlines are met in a timely and efficient manner
  8. Implement all necessary public relations activities and schedules of events in support of the brand and company communications strategy.
  9. Assist in organizing events and exhibitions for the promotion of products and services in order to capture potential markets.
Key Requirements
  • Bachelor’s Degree in Commerce or equivalent with specialization in Marketing
  • A Master’s Degree in a relevant field will be an added advantage
  • Ability to engage with high level internal and external partners/stakeholders (customers, agencies and government officials.
  • At least 1 year practical experience.
  • Computer literate
Desirable Skills
  • Numerate and customer-facing abilities to ensure delivery in line with business expectations and goals
  • Good negotiation and organization skills.
  • Strong and confident communicator.
  • Excellent presentation skills
Administration Officer: 
LAPFUND No.3/HR/2013 (4 Positions)
Reporting to the Human Resource and Administration Manager, the holder of this position will be in charge of the overall administrative functions of the office.
Key Responsibilities
  1. In charge of general management of the reception and all other routine duties thereof to include handling and management of clients and Maintain office supplies/equipment- order stationery and other items for the office including household/hospitality items
  2. Deal with all general correspondence to include contribution schedules, cheques, admission forms, claim documents and produce letters for area office staff where appropriate.
  3. Record incoming and outgoing mail /distribute incoming mail to relevant people and ensure postage of outgoing mail.
  4. Maintain and update a computerized and paper filing system for the office where appropriate.
  5. Make travel /accommodation arrangements for area office staff where appropriate.
  6. Organize and maintain the office cleaning services.
  7. Ensure security arrangements of office premises and safety of office and staff.
  8. Ensure proper use of office facilities by staff and take note of any misuse.
  9. Ensure proper authorization and use of official transport within the zone
  10. Ensure prompt receipting of all payments.
  11. Submit regular reports to the Head Office
Requirements
  • Bachelor’s Degree in Business Administration/Public Relations or any other related field
  • Relevant training in Customer Care
  • A Masters Degree in the relevant field will be an added advantage
  • Knowledge of Typing will be an added advantage
  • Experience of at least 2 years ¡n a similar position
  • Computer literate
Key Skills/Abilities
  • Ability to communicate effectively with members of the public
  • Excellent interpersonal skills to enable effective working
  • Ability to work with minimum supervision, to prioritize effectively and meet tight deadlines
Receptionist: 
LAPFUND No.4/HR/2013 (1 Position)
Responsible to the Manager, Human Resource and Administration, the Receptionist will provide front office services in addition to secretarial, clerical and administrative support in order to ensure that LAPFUND services are provided in an effective and efficient manner.
Key Responsibilities
  1. Answer telephone calls, screen and route the same while taking and relaying messages with appropriate feedback to callers.
  2. Appropriately respond to public inquiries
  3. Re-direct calls as appropriate and take adequate messages when required
  4. Greet, assist and/or direct members, clients and any other general visitor to appropriate staff
  5. Receive, direct and relay telephone messages and fax messages
  6. Open, date stamp and register all general correspondence
  7. Assist in the planning and preparation of meetings
  8. Provide secretarial and clerical support where necessary
  9. Maintain confidentiality in all correspondences and communications to clients, staff and other stakeholders within LAPFUND.
  10. Maintain an up to date correspondence register of outgoing and incoming mails and calls
Key Requirements
  • Diploma/Advanced training in Secretarial Studies
  • Degree in Business Administration/Office Management an added advantage
  • 3-5 years’ experience
  • Working knowledge of office administration
  • Analytical and problem solving skills
  • Effective verbal and listening communications skills
  • Computer skills to include Microsoft Word and Excel
  • Honest, Trustworthy and Respectful
Driver: 
LAPFUND No.5/HR/2013 (2 Positions)
Reporting to the Human Resource & Administration Manager, the Driver will be charged with the mandate of providing reliable and safe official driving services to the staff of the Zonal office in line with the laid down regulations while demonstrating a high level of courtesy, integrity, honesty, tact and ability to work with people from different walks of life.
Key Responsibilities
  1. Ensure provision of reliable and safe driving services by driving office vehicles for the transport of LAPFUND staff, officials and visitors in the Zone and delivery and collection of mail, documents and other items,
  2. Ensure cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.
  3. Ensure proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes and water levels, car washing, etc so that the vehicle is kept clean and in good running condition at all times.
  4. Ensure availability of all the required documents/equipment including vehicle insurance, vehicle registration, vehicle logs, office directory, and map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.
  5. Ensure that the steps required by rules and regulations are taken in case of involvement ¡n an accident.
Key Requirements
  • Secondary education ‘O’ Level.
  • Must have a valid and clean driver’s license
  • Must have a minimum of 3 years of work experience as a driver with a safe driving record.
  • Knowledge of driving rules and regulations, chauffeur protocol and courtesies, and local roads and conditions
  • Skills in minor vehicle repairs
Mode of Application
Applications including curriculum vitae, certified copies of testimonials and professional certificates, current remuneration and expected remuneration, names of three referees with their contacts MUST be submitted in a sealed envelope clearly indicating the position title and Reference Number to the following address:
The Chief Executive Officer/Board Secretary
Local Authorities Provident Fund Board
8th Floor, ICEA Building, Kenyatta Avenue
P.O. Box 79592-00200
Nairobi
OR, Hand delivered and signed for upon delivery at LAPFUND Offices, 8th Floor, ICEA Building along Kenyatta Avenue, Nairobi, so as to reach LAPFUND NOT LATER 29th April 2013.
Only Shortlisted candidates will be contacted.
Canvassing in any form will automatically lead to disqualification.
‘LAPFUND is an Equal Opportunity Employer’
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