Service Engineer – Web Developer at Safaricom Limited

On Friday, September 20th, 2013
Safaricom Limited is the leading mobile telecommunications company in Kenya. 

We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. 

At Safaricom, we take pride in our talent and develop them to realize their maximum potential!

Service Engineer – Web Developer


We are pleased to announce the following vacancy in the Product & Services Development Department within the Technology Division. 
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Principal Service Development Engineer the purpose of the position will include activities relating to web development and evolution of the Safaricom Live web-portal and other web assets including integration to related service platforms. 
Web development duties include but not limited to specification, design, development, validation, documentation and evolution of the web portals and other web based assets; performance management; ensuring integrity of the web based services; maintenance and fault management; and research on web technologies and standards.Key Responsibilities:

  • Requirement specification – eliciting & analyzing user requirements;
  • Design –user interface design;
  • Develop – development as per user requirement specification and integration to other service platforms;
  • Validation – oversee the quality assurance of application logic, data processing and error management;
  • Liaise with software and hardware suppliers for prompt rectification of any problems;
  • Liaise with network administrators, information security to maintain network availability and integrity of the web applications;
  • Track software advisories and releases to ensure application integrity;
  • On a weekly basis report on the KPI of the applications & web services;
  • Track web services KPI to ensure optimal service performance and plan for growth in capacity or licenses.

Role Requirements;
  • BSc. Computer Science/Software Engineering/IT;
  • Candidate should have at least 2-3 years of experience in commercial web development;
  • Extensive experience of web technologies – HTML/XHTML/HTML5, WSDL, XML, SOAP, JQuery, CSS, CMS, JavaScript;
  • Extensive experience with graphics design tools – Dreamweaver, Photoshop, Flash;
  • Experience with web security techniques to prevent known web vulnerabilities;
  • Experience in software life-cycle development (SDLC);
  • Preferred experience with Apache Tomcat application server and SOA;
  • Preferred experience with Java/C++ programming language and SQL;
  • Preferred experience with Solaris, UNIX OS’s;
  • Preferred knowledge of internetworking technologies – DNS, ESMTP, SSO, SEO, RSS, and Web Proxies.
If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Tuesday 24th September 2013.

The Head of Talent and Resourcing,
Safaricom Limited
via E-mail to [email protected]
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