Customer Care Officers, Receptionist, Loans Clerk, Accounts Assistant at Ndege Chai Sacco Ltd

On Thursday, October 3rd, 2013

Ndege Chai Sacco Ltd is a fast growing Sacco based in Kericho and has members other areas like Naivasha, Tinderet, Sotik Tea / Highlands and Lemotit in Londiani.

The following vacancies have arisen in our establishment;


1 Post 

Key Duties

  • Receiving visitors and members and ushering them to relevant offices;
  • Receiving and making telephone calls as necessary;
  • Typing and filing correspondences;
  • Arranging venue for meetings;
  • Perform other duties assigned by the secretary.

Skills Attributes and Competencies

  • Strong ICT skills;
  • Good communication and inter personal skills;
  • Minimum certificate in Public Relations/Secretarial studies or its equivalent;
  • Minimum one years experience preferably in a Sacco environment;
  • Age between 24 – 30 years.
Loans Clerk
2 Posts

Key Duties
  • Register all loans received daily upon receipt;
  • Appraise/Reject all loans and salary advances as necessary.
  • Inform members of rejected loans and reasons thereof;
  • Update the system with loans approved by credit committee;
  • Append cheque numbers on all approved and paid loan forms;
  • Handle all loan enquiries from members;
  • Perform other duties assigned by the loan officer.
Skills Attributes and Competencies:
  • Strong ICT skills;
  • Good communication and inter personal skills;
  • Minimum Diploma in Co-operative management or its equivalent;
  • Minimum two years experience in a busy loans office preferably in a Sacco environment;
  • Age between 24 – 30 years.
Customer Care Officers
1 Post
Key Duties
  • Attend to members’ queries and deal with related correspondence in a timely manner;
  • To develop rapport with the customers and build confidence of customers in the Sacco;
  • Market the products and services of the Sacco and help promote the Sacco business
  • To log any requests made by the customers into the system;
  • Ensure that customers in the banking hall are served in an orderly and efficient manner;
  • Perform other duties assigned by the Customer Care Supervisor.

Skills, Attributes and Competencies:
  • Minimum Diploma in banking /Public Relations/marketing or its equivalent;
  • Strong ICT skills;
  • Good communication skills;
  • Attention to detail;
  • Ability to work with minimum supervision;
  • Minimum two years experience in a similar position;
  • Honesty and integrity;
  • Age between 24 – 30 years.
Accounts Assistant
1 Post

Reporting to the Accountant, the Accounts Assistant shall have the following Main duties and responsibility:

Key Duties:   
  • Post financial data to appropriate accounts in an automated accounting system;
  • Enter, update, and/or retrieve accounting data from automated systems – online ATM banking module, point of sale and M-pesa online banking system;
  • Review on-line transactions for changes and accuracy and correct any errors;
  • Process payments and document such as invoices, journal vouchers, reimbursements and statements;
  • Reconcile transactions, financial data, and other information to an automated accounting system;
  • Review new procedures, manuals, and system enhancements and suggests revisions;
  • Establish on a daily basis, non performing loans communicate to the loanee and if necessary close the non performing accounts;
  • Update list of check off members and ensure their remittances are monitored daily;
  • Update lists of standing orders, direct debits, and any other forms of remittances outside the Check-off system;
  • Perform other duties assigned by the Accountant.
Skills, Attributes and Competencies:
  • Degree in Business Management or its equivalent;
  • Minimum CPA II or its equivalent;
  • Age between 27 – 35 years;
  • Excellent ICT skills;
  • Minimum 2 years experience in online bank reconciliation;
  • Excellent communication and interpersonal skills;
  • Experience in using ERP systems will be an added advantage.

Internal Systems Auditor 
1 Post

Key Duties

  • Review the effectiveness of control systems, policies and standard operating procedures in Sacco operations;
  • Evaluate security and control systems that protect the intergrity, confidentiality and availability of information systems;
  • Ensure compliance with external requlating bodies and related regulations.
  • Evaluate the accuracy, completeness and timeliness of transaction processing and controls in business systems.
  • Review application systems and business procedures to determine if they are achieving business objectives.
  • Assist in developing audit plans and preparing audit reports.
  • Develop and maintain risk assessment profile
  • Review online transaction such as ATM transactions on real basis.
  • Assist in other financial and operational audits and projects
  • Any other duties that may be assigned by the Internal Auitor.
Skills Attributes and Competencies:
  • Degree in Business Management or its equivalent;
  • CISA qualification mandatory;
  • Minimum CPA II or its equivalent;
  • Should possess excellent ICT skills:
  • Attention to detail;
  • Aged between 30-35 years;
  • Have minimum 3 years work experience in auditing in a computerized financial institution; should demonstrate team building, interpersonal and good communication and presentation skills;
  • Understanding of lending procedures, statutory and regulatory requirements will be an added advantage;
A competitive remuneration package will be offered to the successful candidates.

Those interested and meet the specified minimum qualifications are invited to apply and attach copies of relevant certificates and testimonials with at least two referees indicating expected remuneration to reach the undersigned not later than 11th October, 2013. 

Those with experience in Sacco’s will have an added advantage. 
Lobbying and canvassing will lead to automatic disqualification. 
Only shortlisted candidates will be contacted.

The Chief Executive Officer,
Ndege Chai Sacco Ltd,
P. O. Box 857,

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