Club Manager, Procurement Officer at Impala Club

On Tuesday, November 19th, 2013

Impala Club is a private members club located on Ngong Road and has been in existence since 1946. 

It boasts a diverse membership in excess of 2000. 
It provides a host of various sports facilities including Rugby, Squash, Tennis, Swimming, Soccer, Hockey, Cricket, a fully equipped modern gymnasium for its membership, as well as have the capability to host private events for up to thousands of people in its expansive fields among other hospitality services.

Club Manager

Applicants are sought for the position of Club General Manager. 

Reporting to the Club’s Management Committee, the General Manager will be accountable for the Club’s overall performance and management.   
The principal areas of responsibility are outlined below:

General:

  • Ability to monitor the production of monthly financial statements and evaluate them with an eye towards improving the operating efficiency of the Club.
  • Must protect and enhance the value of all Club assets through appropriate programs in inventory control, maintenance, security, and housekeeping.
  • Must create and nurture an environment that emphasizes motivation, empowerment, teamwork and a passion for providing service.
  • Evaluate current team members and take proactive approaches when dealing with staff concerns.
  • Communicate effectively to staff members periodically details of events, complaints, customer feedback.
Operations:
  • Supervise and develop the performance of all operating departments including, but not limited to club services, housekeeping, food and beverage, accounting, security and maintenance
  • Review and approve all operating expenses.
  • Prepare directives to all staff outlining policies, programs, or operations changes to be implemented.
Financial:
  • Provide weekly updates to the Management committee on all ongoing issues at the Club.
  • Ensure the timely and accurate completion of all period-end financial statements and reports.
  • Provide controls to ensure the proper handling and accounting for all receipts and expenses.
  • Develop action plans to deal with forecasting and planning issues.
  • Maintain credit policies for all cash and credit handling procedures.
  • Attend all credit meetings, supervise of collection of major accounts, review of aging reports, and gaining approval for write-offs.
  • Approve all complimentary services provided to guests.
Sales & Marketing
  • Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum rates and occupancies.
Human Resources
  • Manage entire staff and be responsible for the overall direction, coordination, and evaluation of staff members.
  • Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with corporate policies and applicable laws.
  • Related responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems
Educational requirements and experience
  • Suitable candidates must possess a University Degree in a relevant discipline from a recognized University.  
  • She/he must have at least 5 years’ experience in end to end operations management in a dynamic hospitality environment.  
  • Detailed focus on financial performance, reporting and compliance with experience in P&L and budget management will be strong advantage.  
  • Proficiency in hospitality operating software will be an added advantage.

Procurement Officer

Applicants are sought for the position of Procurement Officer, who will be responsible for managing the purchasing and inventory activities of the Club.

She/he will direct and coordinate the procurement of goods, supplies and services essential to the resort’s operations.

Job Purpose

To ensure that equipment, grounds and other sports facilities are well-maintained and working, to ensure increased utilization of sports facilities by members daily.  

The candidate will also be responsible for ensuring a well-planned working schedule for staff to ensure maximum efficiency, continuous improvement of Impala sports facilities and activities and increased revenue generation by sports sections and their academies.  
The candidate must be able to prepare periodic reports on the performance of the Impala management committee on all sports related activities and facilities.

Key responsibilities

  • To be fully conversant with best practices and current legislation in procurement
  • To be fully conversant with current market prices of all items required in a hotel or catering environment.
  • To select suppliers after having thoroughly researched and investigated all factors.
  • In conjunction with the Club Accountant, to negotiate the terms of the agreement fairly, bearing in mind the price, quality and continuity of supply.
  • To maintain good interpersonal relations with suppliers, thus gaining the best possible service from them to the extent where they do a lot of the work for you.
  • To ensure that the correct numbers of suppliers are appointed, in that, though streamlined, sufficient options are open, whilst keeping the number of authorised items in check.
  • To maintain up-to-date records of all suppliers, their products and price lists, with appropriate comments.
  • To continuously review commodities and suppliers to ensure that the best possible agreements are in operation.
  • To investigate supplier problems, take the appropriate action and follow up to ensure no similar problems are experienced.
  • To investigate and action account queries promptly, when these are the result of price variances.
  • To review and update company buying policies and procedures.
Educational requirements and experience

Suitable candidates must possess a relevant diploma or degree in procurement or a related field.  

She/he must have at least 2 years’ experience, preferably in the hospitality industry.  
Knowledge of relevant computer applications and good interpersonal skills, excellent communication and analytical skills are a must.

Applicants for the position are requested to send their CVs to [email protected] noting to clearly mark the subject head to read either “Application for Club General Manager” or “Application for Procurement Officer” to be received not later than 26th November 2013.

All CVs MUST be sent electronically and no physical applications will be accepted. 

Only shortlisted candidates will be contacted.
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