Administrative Assistant, Office Assistant (Voi), Underwriting Assistant at Britam

On Wednesday, January 22nd, 2014

Administrative Assistant

The position reports to the Branch Manager.

The job holder is responsible for telephone control, petty cash administration, typing of correspondences, front office service and personal assistant to the Branch Manager.

Key Responsibilities

  • Telephone control and maintain expense within budget, timely response to calls.
  • Typing accurate correspondences and reports
  • Accurate and organized filing of documents
  • Front office service and quality customer service
  • Data capture
  • Petty cash Administration, neat and accurate petty cash records
  • Management and control of stationery, timely requisition and controlled usage of stationery
  • Personal Assistant to the Branch Manager
  • Transmittal of applications to Head Office for issuance
  • Receiving and dispatching of correspondences in the company and to the clients.
Qualifications, Knowledge, Experience
  • Diploma in Business Administration or any other business related course.
  • Two years relevant working experience
  • Good communication skills
  • Keen to details
Key Skills / Specialization: Administrative Skills
Closing Date: Friday, January 24, 2014
Job Title: Office Assistant (Voi)
The position reports to the Branch Manager and is responsible for general office work.
The job holder will coordinate the Branch and Headquarter and offer customer service to the walk in clients.

Key Responsibilities

  • Company banking
  • Posting of clients letters
  • Preparing staff tea
  • Supervision of cleaning
  • Link between the Branch and Head Office
Qualifications, Knowledge, Experience
  • O level certificate
  • At most 1 year experience in a similar Role
Key Skills / Specialization: O Level certificate
Closing Date: Friday, January 24, 2014

Underwriting Assistant

The position reports to the Branch Manager.

Key Responsibilities

  • Assess risks and make acceptable decisions after proper analysis of clients data
  • Assist in ensuring that systems and procedures covering underwriting operations are adhered to.
  • Ensure high standard of customer service
  • Ensure timely and accurate processing of underwriting documents
  • Ensure that files are well documented and all communications and transactions recorded.
  • Ensure proper declarations of motor certificates and required stationeries to ensure proper re-order levels.
  • Ensure safe keeping and proper accounting of Motor certificates, cover notes, yellow cards and any other underwriting documents.
  • Process all claims arising out of the branch
  • Maintaining accurate and proper records in the branch
  • Ensure proper and accurate premium processing
  • Ensure compliance with company procedures on receipting, banking and premium processing
  • Ensure dispatch of customer cheques at the branch are done within set timelines
  • Verifies  customers’ claims
  • Approval of petty cash in the absence of the Branch Manager
  • Ensure dispatch of policy documents, endorsements, receipts and certificates
  • Maintenance of a record of all business forwarded and policy documents/certificates received.
  • Offer administrative support to branch manager, agents and supervision of office staff.
  • Any other duties that may be assigned by the agency manager from time to time.

Qualifications, Knowledge, Experience
  • Undergraduate degree
  • Professional course eg. ACII, AIIK
  • 2 years working experience
  • Proficiency in MS Office
  • Capable of working under pressure with little or no supervision.
Key Skills/Specialization: Undergraduate Degree, ACII and AIIK
Closing Date: Friday, January 24, 2014
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