1 Positions

• Establishing and creating a customer database which is well managed and grown to increase revenue.
• Ensure that clientele is well satisfied; customers enquiries, complaints and suggestions are addressed and where necessary, escalated appropriately for attention.
• Create marketing plans geared toward customers for each key product within portfolio, in line with strategy and targets and within budget.
• Design and produce materials of visual impact and within brand guidelines.
• Develop new ideas for reaching customer markets using the latest in electronic technologies.
• Working towards achieving the objectives of marketing plans, coordinating promotional events.
• Liaison with media and service providers for marketing purposes and ensures the brand image of the business is maintained at all times.
• Market research and competitor analysis.
• Maintain up to date with professional sector news.
• Focus on both business growth and client retention.
• Use social marketing platforms, ad-words and other electronic marketing techniques to inform customers of new products and generate sales.
• Liaise with Events Coordinator, wedding planners and attend conferences & exhibitions geared at marketing the company products to maximise sales.
• Support the development and keep website up to date as necessary using the internal web administration tools.
• Perform market research to assess viability of potential new products and to measure success of recent campaigns.
• Develop business strategies and achieve performance targets, generate leads for products and services.
• Develop strategies and deliver excellent sales and after-sales services to maximize sales, customer satisfaction and retention.
• Be able to work under strict deadlines and meet set targets.

• A talent and passion in sales & marketing is the highest prerequisite.
• Degree or Diploma in Sales & Marketing, travel & tours or related field.
• Minimum 2 years experience in sales & marketing. Working experience in event planning organizations/wedding planners, tours & travel industry will be an added advantage.
• Good project management skills and sound understanding of the principles of marketing.
• Good communication (oral and written) & people interaction skills.
• Good computer skills – Ms Office, Ms Projects, AutoCAD, Amadeus ticketing system,  Web Applications and operations.
• Strong understanding of new marketing technologies and how they can be applied to marketing e.g. social media marketing.
• Creative, innovative and attention to detail and self-motivated – ability to manage campaigns with minimum of supervision.
• Result driven – strives to make a difference; enjoys a challenge and working under pressure to achieve the objective and meet targets.