Credit Officer – SME at Faulu Microfinance Bank Limited

On Friday, June 20th, 2014
Faulu Microfinance Bank, a subsidiary of the Old Mutual Group is one of Kenya’s fastest growing Banks with a network of over 80 outlets.
In line with business demands driven by our rapid growth, we are looking for qualified, highly competent, talented and results oriented individuals to fill the following position:

Job Ref: HR: 034/06/2014
Reporting directly to the Senior Business Development Officer, the job holder is expected to grow the SME portfolio of the Branch. 
This is a challenging role, requiring commitment and passion for the economic transformation of the middle income population within rural, pen-urban and urban areas spread across the country.

Duties and Responsibilities

  • To champion SME product in the Branches.
  • Ensure client retention through world class customer service.
  • Guarantee Relationship Management of existing SME customers.
  • Ensure Proper loan appraisals measured by approval success rate.
  • Engage in proper Know Your Customer (KYC) Vetting of clients using supporting documents and SME appraisal tools.
  • Compliance to audit standards and company policies and procedures.
  • Make sure periodic SME training to the branch staff to enhance awareness and cross selling.
  • Ensure timely loan repayments through aggressive follow ups.
  • Delinquency and default management actions as per credit policy.
  • Mobilize deposits in line with branch targets
Qualifications and Experience
  • A Bachelor’s degree in Business, Sales, Marketing or equivalent.
  • Knowledge in Sales and Marketing, credit risk management, credit lending and computer literacy is mandatory. 
  • Clear understanding of microfinance/banking industry is an added advantage.
  • At least 2 years’ experience in the financial sector with exposure to SME lending.
  • Candidate must demonstrate through previous performance ability to grow SME business.
  • Good interpersonal & communication skills with excellent customer service.
  • A team player with the drive to improve performance.
  • Willing to learn, a fast learner preferred.
  • Ability to work independently under minimum supervision.
  • Strong Christian values, commitment and passion for the transformation of the low income population.
How to Apply

If you meet the specified criteria, send your application letter and updated CV (including 3 referees) to the undersigned through the e-mail address below:

GM-Legal & Human Resources
Faulu Microfinance Bank Limited
P.O Box 60240-00200
Applications to reach us on or before 30th June, 2014. 
Only shortlisted candidates will be contacted. 
Hard copy applications will NOT BE ACCEPTED.
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