Corporate Voice Product Manager at Orange Telkom

On Monday, July 14th, 2014

Reporting to:       Head of B2B Marketing

Range:                   R2L

Department:         B2B Marketing

Role Purpose:

The Corporate Voice Product Manager manages the voice access products portfolio dedicated to Enterprise customers. It encompasses: management of the full product life cycle from development to pruning; launch of product improvement or new product lines; Products’ P&L optimization; Product dashboard publication. NB: Enterprise customers range from SME to Corporate and government: Products and services to manage are: Fixed Voice, ISDN, VOIP, Audio Web Conference, PSTN, Biashara Talk, Toll free number, Premium rate service.

Key Duties and Responsibilities.

  1. Responsibilities/Execution activities
  • Constantly analyze and update customers’ needs
  • Monitor industry and competition activity
  • Monitor new possible products or features based on new technical components or services proposed by vendors
  • Manage the products portfolio by:

o    Preparing end of Product life

o    Improve existing Product with new features, services, options, …

o    Launch new Product developments

  • Manage and optimize Products’ P&L

o    Optimize costs with support of IT&N, sourcing and finance team

o    Optimize revenues by adopting right pricing structure and strategy so to grow volumes and develop market share

  • Lead Product improvement or new development by managing Time To Market (TTM) internal process
  • Prepare right commercialization tools to Sales team
  • Support Sales’ Bid reviews
  • Visit targeted customers to understand better their needs to guide product and process improvements.
  • Define and maintain products’ dashboards

Academic/ Professional Qualifications

  • Degree in Marketing, Business Management or equivalent.
  • Good knowledge of telecom industry with preferably good understanding of Corporate voice product
  • Excellent command of project management including product specification, and IT developments
  • Good presentation, reporting and communications skills
  • Excellent presentation skills



Key Competencies:

  • Team player
  • Customer oriented
  • Ability to work in transversal organization to deliver results to the team
  • Excellent analytical and specification skills
  • Result oriented
  • Excellent organization skills with strong attention to detail
  • Self-motivated with initiative and autonomy.



This position is open to Kenyan citizens only. If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

Application should be sent latest by 15th July 2014, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Apply through Only shortlisted candidates will be contacted.

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