Implementation Engineer at Cellulant

On Friday, August 1st, 2014

Department: Digital Banking

 
Location: Nairobi, Kenya
Job posting: 01-08-2014 until 15 -08-2014.
Starting date: Immediate.
 
Who are we? Cellulant* is a mobile commerce company. 
We operate Africa’s number one mobile commerce network and aim to connect 100 million customers to our mobile commerce ecosystem.

We are the mobile commerce partner of choice and our goal is to connect all of our corporate customers, including top Pan African banks, various merchants, to the richest mobile commerce ecosystem in Africa, helping them provide better communication, more services, and more value to their end consumers. 

We do that by providing services like mobile banking, mobile payments, music, information services and other mobile related services.

Cellulant* was founded in 2003 and has currently operations in Kenya, Nigeria, Tanzania, Uganda, Rwanda, Ghana, Zimbabwe, Mozambique, Malawi, Zambia, Botswana and every year moving into new countries.
To be able to meet these aggressive growth expectations we need to grow our dynamic team. 
We invite you to be part of that growth by submitting your application to the following role.
 
Implementation Engineer
The Implementation Engineer is an engineer working in the Digital Banking Team who is responsible for supporting the team in as far as the technical aspects of the relationship with the customer are involved.

Responsibilities:
 
Service Management
  • Ensure that all services are implemented and that they operate correctly.
  • Ensure that all the relevant monitoring tools are deployed at the customer’s premises.
  • Prepare Service Reports for the service management meetings.
  • Responsible for service improvement deliverables as far as the customer is involved.
  • Respond to escalation from the customer and/or support
Project Design and analysis
  • Requirements gathering.
  • Translating requirements into technical design – with documentation.
  • Co-ordination of development effort – if needed – from Product Development.
  • Effort estimation.
  • Prerequisite analysis.
Project Implementation and Integration
  • Planning of the implementation of projects.
  • Implementing of projects at the customer site (if the implementation is on hub, co-ordinate with Hub implementation team to ensure the same is implemented).
  • Co-ordination with technical resources at the customer site to be able to deliver the solution.
Closing the sale
  • Prepare technical proposal documentation for projects.
  • Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
  • Deliver the various Technical aspects of the Cellulant Delivery Model.
Technical Relationship
  • Build technical relationships with the Engineers and the Engineering management teams at the customers.
  • Develop a positive view of Cellulant among the IT staff at the customer’s premises
  • Assist in reporting requirements when they arise with the customer.
Who are you?
Required skills:
  • Preferred: BSc. Computer Science/Software Engineering/IT;
  • Extensive experience with Java/PHP programming language;
  • Extensive experience with databases – data structures, relational data models, Stored Procedures, PL/SQL;
  • Extensive experience of web technologies – XML, JavaScript;
  • Experience with application security technologies (e.g. SSL) to ensure secure applications;
  • Experience in software life-cycle development (SDLC);
  • Preferred experience with Apache Tomcat application server and SOA;
  • Preferred experience with Linux , Solaris or UNIX OS’s;
  • Candidate should have at least 4-5 years of experience in application development.
  • Candidate should excellent interpersonal and communication skills
  • Candidate should have experience in high pressure environments/projects
  • Candidate should have good presentation skills
  • Candidate should have excellent report writing skills
  • Candidate should be a an excellent team player
What do we offer you? When working at Cellulant*, you can expect to work on a diverse range of problems, with inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning.

We offer you a challenging position in which you will be rewarded for performance.

Apply now!
Are you interested in this position and do you meet the minimum requirements? 
Apply by sending an e-mail with your CV and a convincing cover letter to [email protected]

The selection process entails an oral interview stage, followed by a case study presentation and a final interview.

The deadline for application is August 15, 2014.

Due to the high volume of applications received only shortlisted candidates will be contacted.

Do you have questions about this vacancy?

Visit our website at www.cellulant.com

Please do not hesitate to contact us by e-mail or telephone: [email protected] or 0202606696.
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