Help Desk Manager (IT Infrastructure) at Dhanush Infotech

On Wednesday, October 1st, 2014
Dhanush Infotech has an urgent requirement for ‘Help Desk Manager’ with overall 7+ years out of which 3+ years are into leading a team in a fast paced 24*7 Networking / Infra support Environment.
Language Preferred: French & English
Job description:
  • Must have handled a team in 24*7 customer support / help desk environment
  • Work experience in Networking / Infra support is MUST
  • Must understand best practices in industry
  • Must understand the SLAs followed in L1 / L2 level support activities
  • Must have led a team of atleast 10 people
Qualification:
  • Graduate / Engineer in Information Technology / Networking
Location: Nairobi, Kenya

Joining Time: Preferred Immediate or <15days br=””> 

Employment Type: Contract / Other –Fixed term
Make applications to: [email protected]
About Dhanush: Dhanush InfoTech (Dhanush) is a Software development, Advisory and Consulting services firm established in the year 2006. With an employee base of 400+ and offices in India, African continent, Australia, Papua New Guinea and USA, Dhanush provides business consulting, technology, engineering and outsourcing services to help clients, build tomorrow’s enterprise. 
Dhanush has resilient relationships with enterprise software leaders such as Oracle and Microsoft. 
Dhanush is a Platinum certified Oracle partner and Gold certified Microsoft partner. Dhanush has established dedicated Oracle and Microsoft Center of Excellence, to harness and utilize partner alliance programs and expand market penetration.

Dhanush has a global client base, with 100+ clients across and has own global presence. With its deep technology and domain expertise, it works with clients across the following market sectors: TELCO, Retail, Oil & Gas, Manufacturing and service sector. 

Dhanush is the market leader in the emerging markets and caters to IT needs of top Retail and Telecommunication giants in the African continent. Airtel, Boeing Defense, Brand Energy, IBM, Airtel and Nakumatt are some of Dhanush’s clients.

Note:  Only shortlisted candidates will be contacted for further processing.

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