Job Purpose: Reporting to the Head of IT, the job holder’s role will be primarily Accountable for the servers, Networks & Security and storage, to ensure maximum uptime and efficient management of the data centre, timely preparation, development and analysis of key monthly reports to ensure that the management makes well-informed decisions to ensure sustainable growth and profitability.

• Responsible for the administering and ensuring high availability of Resolution Insurance corporate information systems including but not limited to Actisure, Email, Printing server, Antivirus, Internet proxy, and other applications critical to business operations.
• Administering the Resolution Insurance local and wide area networks and ensuring secure controlled access to network resources through domain access policies.
• Ensures I.T change management procedures are adhered to with respect to network and information access on the Resolution corporate network.
• Implements and administers software and hardware security controls to protect corporate information from both internal and external risks.
• Ensuring Network resources including servers, printers, UPSs, & other peripherals on both wired and wireless connectivity are available to users at all times.
• Maintains documentation relating to setup, configuration and ensures up to date.
• Investigates recurring and related operating system failures/inefficiencies by reviewing system logs, dumps and other information from clients or technical personnel.
• Monitors systems backup procedures and executes recovery operations when necessary
• Performs long-range and capacity planning studies to determine the type of resources needed to support expected volume, type of application systems and operating assurance.
• Performs initial setup, software installation, testing and security hardening of computer server systems.
• Performs software patching and keeps systems in compliance with applicable standards.
• Troubleshoots hardware/software problems and system failures.
• Works with hardware and software vendors to diagnose and correct problems

• A degree in IT.
• CISM/CISP/CISA certification
• A minimum of 2 years working experience, 1 of which is in a similar position.

• Project Management
• Working knowledge of ITIL, MCITP and VCP.
• Good Problem solving skills and highly analytical
• CCNA