Credit Analyst, Inventory Coordinator, Body Building Engineer, Product Engineer, Process Engineers, Maintenance Technician, Stores Supervisor, Field Service Consultant, Digital Marketing & CRM Executive, Senior Internal Auditor, Regional Sales Managers, Business Development Executive, Communications Manager, Regional Sales Manager at General Motors East Africa

On Friday, November 14th, 2014

General Motors East Africa, the leading Automotive Company in the East Africa Region assembling and distributing Global brands, Isuzu & Chevrolet has the following employment opportunity:-

 
Credit Analyst
 
Ref: FIN/HRBP/05
Reporting to the Credit Manager, the successful candidate will be responsible for the following:-
  • Ensure documentation for vehicle sales to Dealers under dealer floor and Cheque discounting are followed to the bank on a weekly basis for payments
  • Ensure documentation for Vehicle registration for Direct Sales are accurate to enable smooth presentation at KRA
  • Ensure documentation for Insurance jobs are complete before release of the Vehicle from the workshop
  • Give special attention on insurance jobs and provide feedback to the after sales department
  • Ensure sound credit facility is available before release of spare parts and serviced vehicles for credit customers
  • Ensure timely follow up, documentation and resolution of all disputed items
  • Perform monthly customer database, clean up by carrying out the archiving and deletion of dormant accounts in After Sales
  • Maintenance of General Motors E. A. Finance Business Continuity plans
  • Credit Risk evaluation of all customers making credit applications
  • Ensure creation of accounts for new customers is done accurately
  • Ensure timely collection of all due debts and escalation of any problematic debtor
  • Involvement in month end closing procedure so as to facilitate the process.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bachelors Degree in Accounting or Finance
  • Minimum two years work experience in Accounting
  • CPA(K) Finalist
  • Computer literate in MS Office packages
  • Experience in SAP an added advantage
  • Analytical capacity, research skills and interpersonal skills.
Inventory Coordinator
Ref: AFS/HRBP/01
Reporting to the Parts Operations Manager, the successful candidate will be responsible for the following functions:-
  • Maintaining data for Parts & Accessory ordering model – including stock level, minimum stock requirements, transit times and economic order quantities
  • Preparing orders for parts including direct shipments and specifying mode of transportation using appropriate forecasting models
  • Monitoring logistics for parts in-transit, expediting orders as required and confirming delivery of direct shipment orders
  • Analyzing parts inventory including preparing excess and obsolete status reports, notification of scrap requirements and identifying parts eligible for liquidation programs
  • Ensuring inventory management is done as per General Motors policies within the required controls.
 For appointment to this position, the successful candidate must have the following qualifications:-
  • Bachelors Degree, preferably in Supply Chain Management / Purchasing, Inventory and Logistics Management or Statistics
  • At least five years work experience in a similar environment
  • Knowledge in Inventory Management and Warehouse operations
  • Excellent communication, organization and administrative skills
  • Proficiency in Microsoft Office, MS Query
  • Knowledge in SAP system will be an added advantage.

Body Building Engineer – Body Building 

Ref: ENG/HRBP/07
Reporting to the Product Planning, Engineering & Bodybuilding Manager, the successful candidate will be responsible for the following functions:
  • Manage the body building suppliers development and approval process
  • Manage the company’s vehicle body specifications development process
  • Develop body building suppliers manufacturing tooling requirements guidelines and manage the implementation and sustenance processes
  • Development of the suppliers quality performance feedback and manage the continuous improvement processes
  • Champion resolution of Product Quality Problems affecting vehicle bodies and accessories and manage product Engineering Changes
  • Management of all body building specifications guides/books and section processes
  • Update the management on vehicle body building market design trends, regulatory environment and best practices.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
  • Experience in Automotive industry in an Engineering capacity
  • Skill and knowledge in the development of manufacturing tooling
  • Strong supervisory and people management skills
  • Strong analytical skills and proficiency in spreadsheets management & CAD
  • Excellent problem solving, communication, interpersonal and presentation skills
  • High standards of integrity and attention to detail.
Product Engineer – Vehicle Systems & Validations
Ref: ENG/HRBP/09

Reporting to the Product Planning, Engineering & Bodybuilding Manager, the successful candidate will be responsible for the following functions:
  • Manage the product specifications development process
  • Managing the product Supply/ Deletion (S/D) change with the source plants and champion localization through Local Development section
  • Managing the products field problems resolution process.
  • Managing the development and maintenance of accurate pilot Bill of Materials for local content and complementary set order (CSO/PRD) parts for all new products
  • Prepare engineering design and specification changes geared towards suitability for local conditions and cost reduction.
  • Conduct new product prototypes testing and results analysis for Engineering decision making
  • Maintenance of product engineering specifications guides/books, drawings and product engineering and planning file cabinets as per ILM procedures
  • Provide Engineering support to the plant that ensures effective and quick problem resolution process for quality concerns attributed to engineering (Ref. BIQ Core Requirements: Feedback/ Feed- forward: 5)
  • Review and update product engineering & development Internal Control Procedures (ICP’s), desk procedures and compliance with GM policy
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
  • Experience in Automotive industry in an Engineering capacity
  • Skill and knowledge in the development of Product Engineering Specifications & Guidelines
  • Strong supervisory and people management skills
  • Strong analytical skills and proficiency in spreadsheets management
  • Excellent problem solving, communication, interpersonal & presentation skills
  • High level of integrity and attention to detail.
Process Engineers 
(2 Positions) 
Ref: ENG/HRBP/11
 
Reporting to the Senior Supervisor, Manufacturing & Industrial Engineering, the successful candidates will be responsible for the following functions:
  • Develop production process layouts
  • Provide and maintain production assembly instructions
  • Develop production work standards and workplace organization standards
  • Define production processes, identify critical processes and develop necessary process controls
  • Provide production tools and necessary assembly aids
  • Establish safety requirements for the established operations
  • Develop safe use instructions for direct and indirect process materials
  • Coordinate the implementation and validation of engineering changes
  • Maintain accurate production Bill of Material
  • Analyse and implement countermeasures for production engineering problems
For appointment to this position, the successful candidate must have the following minimum requirements:
  • BSc Degree in Mechanical or Manufacturing Engineering
  • Proficiency in Auto CAD/ Inventory Design packages
  • Computer literate in MS Office packages
  • Experience or Exposure in a Manufacturing environment is a distinct advantage
Maintenance Technician
Ref: MFG/HRBP/12
Reporting to the Senior Supervisor – Maintenance, the successful candidate will be responsible for the following functions:
  • Carrying out preventive maintenance for the plant equipment & machinery
  • Fault Diagnosis, Troubleshooting and Corrective maintenance of productive and facilities equipment
  • Carrying out plumbing, welding and fabrication work in the plant
  • Installation and commissioning of new equipment and systems
  • Implementation of maintenance specific Safety programs (Fall Hazard safety, Confined Space safety, Energy lockout, Skilled Trades safety and Contractor safety programs)
  • Ensuring compliance with Environmental Health & Safety (EHS) and Quality policies.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Higher National Diploma in Mechanical Engineering (Plant Option)
  • Computer proficiency
  • Ability to work under minimum supervision
  • Good communication skills/interpersonal skills
  • Knowledge of Maintenance systems and processes, SAP Knowledge, Forklift Operation licence and basic knowledge of Electrical Wiring will be an added advantage.

Stores Supervisor

Ref: SCN/HRBP/10

Reporting to the Supervisor, Production Planning & Supply Chain, the successful candidate will be responsible for the following functions:
  • Organizing and establishing systems for inventory control to minimize shortages, overstocking and obsolescence.
  • Originate, process and follow-up on all orders for tools, machine parts, stationary and all other MRO (non-productive) materials.
  • Ensuring that all materials are properly stored and arranged in the stores area for ease of handling and to avoid damage & pilferage.
  • Timely updating and maintenance of all inventory Records and Systems to reflect actual inventory movements and levels at every point in time.
  • Setting up and maintaining necessary controls to determine future inventory requirements.
  • Establishing and maintaining processes for identification and removal of obsolete/excess materials from cribs and recommend/request write off.
  • Preparation for and coordination of physical inventory (stock take) activities, both cyclic and annual in the Technical and Local content stores.
  • Maintaining safety and good housekeeping standards in line with General Motors Health and Safety policy.
  • Ensuring compliance with Quality and Environmental requirements in line with General Motors East Africa QMS and EMS policies and ISO 9001 & 14001 standards.
  • Ensure compliance with Local and International labour laws and agreements.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bachelors degree in Procurement & Supply Chain, Engineering, Finance, or a related field.
  • Diploma in Stores Management & Stock Control or Purchasing & Supply Management (CIPS) will be an added advantage.
  • Minimum five years experience in a similar position.
  • Excellent oral and written communication skills, problem solving skills and analytical ability
  • High level of interpersonal skills to work effectively with others, motivate employees and elicit work output.
  • Working knowledge of computerized inventory control systems (Knowledge of SAP is a distinct advantage).
  • Good planning and organizational skills

Field Service Consultant

Ref: AFS/HRBP/02
Reporting to the Technical & After sales Business Development Manager, the successful candidate will be responsible for the following:-
  • Development of Quality Service at the Dealerships
  • Train and support Dealer on General Motors East Africa (GMEA) Service Policies and Procedures, best practices to achieve improved business results
  • Implement and co-ordinate Product Warranty & Policy cases to ensure that they are handled promptly and within set guidelines and budget
  • Carry out Problem root cause analysis, preparation of technical reports and implement corrective measures
  • Serve as a liaison between Aftersales, Engineering, other departments and source plants for quick resolution of field product problems
  • Implement and co-ordinate all aspects of Product Campaigns to achieve desired hit rate by due dates
  • Co-ordinate training at General Motors E. A. or at Dealer / Fleet Location/premises through the GMEA Technical Training Section
  • Provide Technical support to Fleet customers
  • Co-ordinate monitoring of suggested product quality improvement test samples and provide feedback and recommendation
  • Work with assigned Dealers to grow Aftersales business.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bsc in Mechatronic or Automotive Engineering
  • Minimum five years hands on experience in a busy motor vehicle repair workshop
  • Computer literate in MS Office packages
  • Ability to work independently and as part of a team
  • Good report writing skills and high personal integrity
  • Analytical capacity and detail oriented.

Field Service Consultant

Ref: AFS/HRBP/02
Reporting to the Technical & After sales Business Development Manager, the successful candidate will be responsible for the following:-
  • Development of Quality Service at the Dealerships
  • Train and support Dealer on General Motors East Africa (GMEA) Service Policies and Procedures, best practices to achieve improved business results
  • Implement and co-ordinate Product Warranty & Policy cases to ensure that they are handled promptly and within set guidelines and budget
  • Carry out Problem root cause analysis, preparation of technical reports and implement corrective measures
  • Serve as a liaison between Aftersales, Engineering, other departments and source plants for quick resolution of field product problems
  • Implement and co-ordinate all aspects of Product Campaigns to achieve desired hit rate by due dates
  • Co-ordinate training at General Motors E. A. or at Dealer / Fleet Location/premises through the GMEA Technical Training Section
  • Provide Technical support to Fleet customers
  • Co-ordinate monitoring of suggested product quality improvement test samples and provide feedback and recommendation
  • Work with assigned Dealers to grow Aftersales business.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bsc in Mechatronic or Automotive Engineering
  • Minimum five years hands on experience in a busy motor vehicle repair workshop
  • Computer literate in MS Office packages
  • Ability to work independently and as part of a team
  • Good report writing skills and high personal integrity
  • Analytical capacity and detail oriented.

Digital Marketing & CRM Executive

Ref: SSM/HRBP/09
Reporting to the Senior Digital Marketing & CRM Coordinator, the successful candidate will be responsible for the following:-
  • Coordinate the design, usability, content update and search engine optimization for Isuzu, Chevrolet and General Motors East Africa (GMEA) websites
  • Implement content generation and update on all GM East Africa’s social media platforms to ensure consistent growth and high levels of online brand engagements
  • Continuously asses current website capabilities and recommend new website functionalities to enhance online user experience
  • Coordinate Internet research and industry online activities to inform new digital strategies for the company
  • Coordinate online and offline lead generation and lead management
  • Coordinate E-mail Marketing, Digital Advertising and mobile advertising (SMS, MMS, WAP, etc.)
  • Analyse customer data to answer and support strategic digital and offline marketing campaigns
  • Monitor and analyse digital marketing & CRM activities and provide regular reports to the management teams.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • At least one year experience in Sales and Marketing function
  • Bachelors Degree in Marketing, Business IT or related degree
  • Experience in digital environment
  • Good analytical skills
  • Excellent written and oral skills in English
  • Strong interpersonal skills required to develop internal & external relationships
  • Excellent computer skills in MS Word, Excel and PowerPoint, digital marketing tools.

Senior Internal Auditor

Ref: FIN/HRBP/04

Reporting to the Controller Finance, the successful candidates will be responsible for the following:-
  • Plans financial, regulatory, compliance or operational reviews/audits
  • Performs audit procedures to verify that controls are operating through testing and interviewing techniques
  • Analyses and concludes on effectiveness and efficiency of control environment
  • Identifies control gaps and opportunities for improvement
  • Prepares timely audit reports for senior management
  • Assess, evaluate and promote compliance to company policies and procedures
  • Contributes, as appropriate, in the year-end financial audit with the external auditor
  • Provides advice on internal control and participates in enhancing internal audit standards and practices within the company
  • Coordinates work with Risk, Legal & Compliance and other control related activities
  • Researches new or technical subjects when required to support audits.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bachelors degree in Accounting or Finance
  • CPA (K)
  • Minimum of five years experience in audit environment
  • Must have experience working with SAP software
  • Good understanding of International Financial Reporting Standards (IFRS), Institute of Internal Auditors and superior analytical skills
  • Ability to manage projects when required and manage risks appropriately
  • Experience in preparing audit reports addressed to senior management
  • Strong interpersonal and communication skills for interaction with relevant teams
  • Strong work ethics with a strong sense of integrity.
Business Development Executive – Emerging Segments
Ref: SSM/HRBP/08
Reporting to the Government, Fleet & Chevrolet Sales Manager, the successful candidate will be responsible for the following:-
  • Proactively plan and develop emerging segments to drive revenue growth and accounts
  • Forge new relationships and prospecting in the target market
  • Understand the nature of emerging market segments buying behavior and create a marketing mix to address the needs of these customers 
  • Monitor market trends/economic activities and opportunities.
  • Aggressively drive growth through superior customer service and product knowledge for effective selling, consultations and presentation of the products to the target market
  • Develop segment through creating rapport and sustainable network in the market
  • Participate in Tenders, Economic policy seminars, and understanding current Government / Devolved procurement systems 
  • Advice customers on the financial packages which are available with finance houses/leasing partners for purchase/leasing of vehicles and handle documentation
  • Participating in Brand promotional activities and develop innovative ways of capturing opportunities in the assigned segment
  • Develop and enhance a working relationship with dealers to explore opportunities, value additions and local content
  • Understand, follow-up on sales processes from prospecting to delivery and handover of vehicles to the customers and Customer Service Index feedback
  • Credit control management.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bachelors Degree in Business, Marketing or related fields
  • Professional Marketing certificate an added advantage
  • Minimum five years experience in related field
  • Computer literate in MS Office packages
  • Conceptual and analytical skill with ability to multitask
  • Excellent communicator with ability to work with dynamic teams
  • Enthusiastic and passionate about results
  • Presentation and negotiation skills.

Communications Manager

Ref: SSM/HRBP/06
Reporting to the Communications Manager, GM Africa, the successful candidate will be responsible for the following:-
  • Overseeing the development of effective communications strategies for the markets:
  • Ensure that the right strategies are developed to lead internal and external communications in Kenya. This be aligned to the overall company Strategic Plan and objective.
  • Executive Communications support: Proactively prepare material for senior leadership to support all media and other high level engagement/stakeholder events and activities.
  • Effectively leverage the media: Ensure that the right content and messaging is developed for engaging with the media both on a proactive and reactive basis.
  • Flawless launches of products to the media: Ensure that product communications strategies are developed and implemented which will positively and consistently communicate brand and product attributes of new and current products to stakeholders via the media.
  • Implementation of high impact PR and CSR projects: Ensure that all Public Relations and Corporate Social Responsibility projects which are implemented are aligned to the overall Communications strategy.
  • Crisis Communications management: Proactively develop communications plans to ensure that the company is well prepared to effectively lead any potential negative/challenging situations which could affect the reputation of the company, its brands and products.
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bachelors Degree in Public Relations, Communications or related field
  • Professional Diploma in Marketing or Public Relations from Charter Institute of Marketing an added advantage
  • Minimum seven years work experience in related field
  • Excellent understanding of the media on a regional, national and international level
  • Expertise on all matters relating to marketing, public relations and communications
  • The ability to develop relations with partner organisations, media representatives and other external bodies
  • Excellent communication skills, both written and verbal
  • Excellent advisory skills and confidence giving advice and information to senior managers.

Regional Sales Manager 

2 Positions
Ref: SSM/HRBP/05
Reporting to the General Manager, Sales & Marketing, the successful candidate will be responsible for the following:-
  • Develop, set monthly sales and review annual dealer business plan for each dealer in his/her region
  • Formulate monthly vehicle ordering forecasts with dealer participation to anticipate customer demand well in advance
  • Work out sales related marketing initiatives aimed at additional sales, service and parts revenue
  • Implement policies and procedures developed by General Motors East Africa to uphold brand reputation and create a conducive environment for business
  • Enforce high standards for dealership premises and facility maintenance
  • Assist dealer in brand support, local and regional marketing activities 
  • Build and nurture strong dealership teams and help dealer management retain talent
  • Assess trends, identify root causes of deficiencies and recommend action plans to optimize customer satisfaction levels and dealership profitability
  • Monitor working capital availability by analysing cash flows to ensure funds are available for ordering vehicles
  • Assist General Motors E. A. in identifying potential dealership applicants in order to achieve desired market representation.
  • Provide a monthly report to his/her supervisor for assigned dealerships, territory on market information and all dealers’ performance
For appointment to this position, the successful candidate must have the following minimum requirements:
  • Bachelors Degree in Marketing or Business Studies
  • Professional qualification in Marketing an added advantage
  • Minimum seven years experience in related field
  • Computer literate in MS Office packages
  • Conceptual, analytical Excellent communicator skill with ability to work with dynamic teams
  • Leadership, consultancy and coaching skills
  • Good presentation and negotiation skills
How to Apply
Please send your application and CV quoting the position reference on both letter and envelope to:
The HR Business Partner, 
General Motors East Africa Ltd,
 Enterprise/Mombasa road,
P.O. Box 30527 – 00100, 
Nairobi 

Only qualified candidates will be contacted

Deadline 24th November, 2014
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  1. I am a diploma holder from Machakos Technical Training Institute of year 2011: have worked with mill bakers from 2012 to date.i request to be offered the post of stores supervisor.

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