eBiashara Africa is looking for 2 intelligent ladies for the role of Help Desk Support Assistant to provide support to our end customers on a variety of issues.

• Possess positive attitude and outstanding communication skills
• Fast typing capability
• Ability to quickly and research, identify and resolve customer issues accurately
• Possess skills in handling telephone calls, email and personnel requests for customer support
• Able to document, track and monitor customer issues to ensure timely resolution
• Have knowledge of commonly-used concepts, practices, and procedures in business field
• Ability to follow instructions and pre-established guidelines to offer customer support
• Work under minimal supervision

If you feel interested and you meet these requirements, please send your resume to careers@ebiashara.com before 15th November 2014.