Merchant Channel Manager, Google Payments at Google Kenya

On Wednesday, December 31st, 2014

Google’s projects, like our users, span the globe and require managers to keep the big picture in focus. As a Program Manager at Google, you lead complex, multi-disciplinary projects. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Your projects often span offices, time zones and hemispheres, and it’s your job to keep all the players coordinated on the project’s progress and deadlines.

You are a creative and talented professional who will lead the merchant acquisition and servicing efforts of Google’s payment’s business in Kenya in developing and executing on strategies to grow the payments business among retail merchants across Kenya. You will also be hands-on and detail-oriented, with a track record of sales performance with FMCGs (financial products and services vertical would be a plus) and experience managing sales field teams and value added reseller networks.

  • Drive and manage growth of active retail merchant base through third party direct and indirect retail channels.
  • Work closely with marketing to develop and implement promotions strategies to drive cost-effective growth of payments platform, and manage delivery and servicing of in-store marketing, equipment and liquidity assets.
  • Ensure timely and cost-effective supply of physical card and terminal inventory to retail.
  • Analyze sales data across merchants, product, promotion type and other variables to optimize channel performance.
  • Ensure the operations process meets all applicable Google policy and country regulatory and compliance requirements, including reporting obligations on an on-going basis.
Minimum qualifications
  • BA/BS degree or equivalent practical experience.
  • Experience in a merchant-facing FMCG or other distribution chain sales role.
  • Ability to speak and write in English and Swahili fluently and idiomatically.
Preferred qualifications
  • Experience creating commission and incentive structures to drive sales, as well as in digital content.
  • Experience motivating and monitoring a large commission-based and field-based sales force, and strong vendor management experience.
  • Experience in credit card/prepaid/digital payment industry.
  • Track record of successful small and medium sized merchant sales channel management.
  • Strong analytical skills; ability to analyze performance data and iterate to optimize promotion targeting and return, and sales team leadership and management of performance-based merchant sales sell out process.
  • Strong strategic and excellent tactical sales approach skills.

Users come first at Google. Nowhere is this more important than on our Advertising & Commerce team: we believe that ads and commercial information can be highly useful to our users if, and only if, that information is relevant to what our users wish to find or do. Hundreds of thousands of advertisers worldwide use AdWords to promote their products; hundreds of thousands of publishers use AdSense to serve relevant ads on their website; and business around the world use our commerce products (like Google Offers, Google Shopping, and Google Wallet) to support their online businesses and bring users into their offline stores. We build and maintain the platforms that have made Google what it is today, and are constantly innovating to deliver the most effective advertising and commerce opportunities of tomorrow.


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