Front Office Supervisor at Trianum Hospitality

On Wednesday, January 7th, 2015
We at Trianum Hospitality are passionate about hospitality!  We are a consulting and management firm that manages a number of high quality fully furnished and serviced apartments and boutique hotels in multiple locations across the country.  
We are looking for a male Front Office Supervisor to join one of our properties.


Reporting to the Operations Manager this key role is responsible for:
  • Supervision and control of all Front of House areas to the standards laid down by the company
  • Ensuring adherence to policy and procedures regarding the efficient check-in/check-out of guests promptly and courteously
  • Maintaining high standards of customer service at the reception by ensuring all enquires are responded to in a courteous and timely manner and all visitors are treated with great respect.
  • Supervision receptionists and cleaners within the reception area.
Desired Skills Qualifications
  • Front Office Certification from Kenya Utalii College or other recognized institution /Degree in Hotel Management
  • 3- 5 years experience in a supervisory or management role in the Front Office Department
  • Excellent written & spoken English, interpersonal skills and presentation skills
  • Proficiency in MS Office suite, experience with HIS(Hotel Information System)
If you possess the necessary qualification and experience, please send a cover letter and updated CV indicating why you are the most suitable candidate for the role to [email protected] 
Only shortlisted candidates will be contacted.
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