Assistant Front Office Manager at Safari Park Hotel

On Friday, May 15th, 2015
We are a leading five star hotel situated in Nairobi seeks to employ well organised and highly motivated Kenyan citizens who are results-oriented to fill the positions below;
 

Reporting to the Front Office Manager, the successful candidate will be responsible to;

  • Assist the Front Office Manager to ensure the smooth running of all Front Office department sections including: reception, reservations, transport, concierge, switchboard, business center and the guest relations.
  • Help to ensure full control of the Front Office Department to ensure maximum room occupancy revenue is attained by the hotel.
  • Assist to ensure that the department has qualified, disciplined and motivated staff through training.
  • Assist to ensure proper functioning and maintenance of company property entrusted to the department.
  • Assist in the maintenance of high quality guest service and feedback.
  • Assist to develop and sustain close interdepartmental communication and promotion of harmonious working relationships at the Front Office.
The position is challenging and calls for a dynamic, confident, aggressive and forward thinking person with the following attributes;
  • Aged below 40 years.
  • Holder of a certificate, diploma or degree in Hotel Management from Kenya Utalii College or any other internationally recognised hotel training institution.
  • At least four years experience in a similar position, preferably from a five star establishment. International exposure is an added advantage.
  • Ability to create good rapport with the guests and to be extremely courteous and friendly at all times.
  • Ability to work without supervision and achieve goals beyond the minimum set standards for the hotel.
  • Ability to set the highest personal standards of work performance.
  • Excellent oral communication skills.
  • Must be Computer literate with knowledge of the latest version of Fidelio hotel management system.
How to Apply
A Competitive salary depending on qualifications and experience will be offered to the successful candidates.

Applications
accompanied by a detailed CV and copies of relevant certificates and
testimonials from applicants who meet the above qualifications and are
up to the challenge should be sent to the address below to reach them by
Friday May 29, 2015.

Human Resources & Admin. Manager
P.O. Box 45038-00100 

Nairobi
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