Claims Executive at Clarkson Insurance Brokers Ltd
We are an Insurance Broker who wishes to recruit for the following position in our Department.
Ref: CE/BD/2015
Key Performance Areas
The duties and responsibilities will include:-
- Reviewing of documents and pertinent requirements regarding an insurance claim.
- Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary requirements of an insurance claim.
- To advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim.
- Respond to both internal and external claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms.
- Recording and processing of all claims transactions to ensure they are accurately entered in the system.
- Opening of hard-copy claim files.
- Prepare claims registers for claims meetings and update the various claims reports.
- Prepare initial claim letter and mail to insured, along with appropriate forms for completion.
- Track and follow up on receipt of necessary forms.
- Coordinate with the Underwriting department, as necessary.
- Generally ensuring the highest level of quality customer service in the claims process.
Education and Experience:
- Relevant Bachelor’s degree from recognized university,
- Diploma in Insurance (AIIK or CII),
- 2 years’ experience in general claims.
Competencies:
- Excellent verbal communication and presentation skills,
- Good organizational skills,
- Interpersonal skills,
- Quick learner,
- knowledge of insurance market and operations,
- Ability to think strategically and
- passionate about driving the business to implement targets.
For consideration, please email your resume to hr@clarkson.co.ke to be received no later than 14th May 2015.
Only shortlisted candidates will be contacted.
Quote the reference number on the subject part of the email.
