IT Maintenance Assistant at StarTimes Media

On Thursday, May 7th, 2015
Department: IT

Reports To: IT Manager

Duties and Responsibilities

  • Ready to work on night shift or early morning shift even weekends
  • Monitoring and maintenance of the StarTimes Servers and network.
  • In charge of Call Center computers (hardware and software).
  • Call Center Support
  • Compiling everyday Call Center Reports
  • Installation and setup of new computers within the office and also in StarTimes outlet shops(in Nairobi and outside Nairobi)
  • Support the office network, printers and computers
  • StarTimes system support to all persons using the system.
  • Training to call center agents, shops agents etc.
  • Sending of SMS as applied for by all departments.
  • Monitoring and support of the network both VPN links and internet link
  • Updating of the website on a whenever asked to do so.
  • Inspection and monitoring of the Server room as well as the VPNs all over the country.
  • And any other work given  by the supervisor/management
Skills and Competencies:
  • Master Cisco equipment knowledge and configuration.
  • Master Windows/Linux Common system architecture, know how to install OS in Windows
  • Understand  MYSQL, Oracle or other common database configuration and management, proficient in SQL language
  • Understand the Linux/Unix operating system
  • Can work carefully, meticulously and with dedication, can work under high pressure and  in a shift system
  • Should be honest and of high integrity
  • Good communications with others.
  • Work positive, Think positive, willing to learn more, willing to work under pressure.
Education / Experience:
  • University Degree/College Diploma in information technology or a related discipline is required
  • Understand the DTT & DTH industry better
  • Ages below 28
  • Male candidates encouraged to apply
Note: Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to [email protected]

Only shortlisted candidates will be contacted.

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