Phone Attendant at Toptal

On Friday, July 10th, 2015
Toptal is one of the most innovative and rapidly growing tech startups in Silicon Valley, with venture backing from investors such as Andreessen Horowitz, Adam D’Angelo and Ryan Rockefeller. 
Our exclusive network of pre-vetted software engineers has allowed thousands of clients to connect with top professionals from all over the world. 
In the last four years, Toptal has become the #1 choice for tech companies requiring top-shelf software engineers and for the top 3% of freelancers looking for their next challenge. 
Just recently (Jan 2015), CEO Taso Du Val was named a Rising Star Of Enterprise Technology by Forbes.

We are looking for a: Phone Attendant 
located any place you like (beach hut, co-working, your own living room – you choose)!
You will be joining a high-energy team whose job is to answer the main line of Toptal and assist customers with any potential queries they might have. 
On a daily basis you would be handling all incoming phone calls, analysing the incoming leads and advising clients of the services we provide. 
In between the calls you will be supporting the sales team in day to day activities. 
To excel at this position, you must have understanding of software technology, superb communication skills and fluency in English language.

You will be responsible for:
  • Handling inbound calls
  • Analysis of the incoming leads
  • Advising our clients of the services we provide
  • Supporting sales team
You should have:
  • Excellent English language skills and outstanding phone manners
  • Excellent organizational, written, and oral communication skills
  • Experience in customer service is a plus
  • Experience in sales is a plus
  • Understanding of software technology is preferable
We offer:
  • The freedom to work from anywhere in the world
  • A diverse team of first-rate professionals to work with
  • The opportunity to make meaningful contributions in a rapidly growing tech company
  • Competitive compensation
If this sounds like you, please send your resume to: [email protected]
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