Administrative Officer at Kenindia Assurance Company Limited
Department: Administration
Section: Repair and Maintenance / Facilities
Job Category: TBA
Reports To: Chief Manager
Job Serial / Code No: JD/ADM/AO/02
Location / Branch: Head Office, Nairobi.
Job Summary: Ensuring all facilities of the company are functional by facilitating timely repairs and maintenance within set standards and renewal of statutory permits to achieve business objectives.
Main Responsibilities
- Ensuring facilities quality including repairs and maintenance for their full time availability and functionality.
- Managing, monitoring and reporting of SLAs to ensure performance and service delivery.
- Preparing and managing the section budget including optimizing budget.
- Sourcing quotations from service providers for repairs and preparing analysis for onward transmission for decision making.
- Ensuring the repairs are carried out and maintenance of all properties, other facilities and offices.
- Maintaining records of all payments.
- Applying and obtaining fire permits, workplace permits and ensuring all compliances with local authorities.
- Timely generation and processing of payments of all utilities and keeping clear records of the same.
- Troubleshooting.
- Identifying, implementing and benchmarking best practices.
- Ensuring customer service to both internal and external client by ensuring proper maintenance of facilities.
- Managing and Implementing change initiatives to achieve desired business plans and culture.
Key Deliverables
- Customer service.
- Service delivery.
Resources Responsible for
- Fire Permits
- People
Internal
- All staff
External
- Related Local authorities
- Service providers
Academic Qualifications
- Bachelor’s degree in business related areas or equivalent.
Professional Qualifications
- Diploma in Facilities Management
Key Job Skills (specific to the job)
- Strategy implementation
- Facilities management
- Negotiation skills
- Project management
Insurance Skills (special Category)
- Basic insurance
General Skills (Generic)
- Communication Skills
- Interpersonal Skills
- Customer Service
- IT skill (fluency)
KCA Competencies / Behaviours
- Integrity
- Reliability
- Transparency
- Professionalism
- Teamwork
- Quality
Relevant Experience
- At least 3 years of relevant experience
How to Apply
Applications to be send to:recruitment@kenindia.com
Applications to be send to:recruitment@kenindia.com
Deadline: 24th March, 2016.
Applicants to quote the the title for the job applied for on the subject line i.e Administrative Officer-Repairs and Maintenance / Facilities
