Archive for the ‘Customer Service and Public Relations’ Category

Employee Communications Officer at Co-operative Bank of Kenya

On Wednesday, August 30th, 2017
About us: At Coop Bank, we are an equal opportunity employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment. The “Kingdom Bank” is the place for those looking to new horizons.  We thrive on a successful universal banking model as well as ride on a ...

Admin Assistant & PA at Zeepo 

On Monday, August 28th, 2017
Reporting to: Executive Business Manager Office Administration Manage Office consumables budgeting, requisitioning and usage. Ensuring the office & compound is clean and properly maintained. Supervising and monitoring administrative staff. Ensuring utility bills are paid on time i.e. Internet, Telephone, Water, Electricity, gardening etc. Keeping a register of the company’s assets and organizing for repairs & ...

Call Center Manager at StarTimes Media

On Thursday, March 23rd, 2017
Department: Operations Reports To: Operations Director StarTimes Media (K) Co. Ltd seeks to appoint a suitably qualified persons to assume the role of Call Center Manager Job Objective: The Call Center Manager (also known as Contact Center) is responsible for: The daily running and management of the call center through the effective use of resources. ...

Customer Service/Call Center Representative at CDL

On Friday, October 21st, 2016
The Role: To be a liaison between the company and its current and potential customers.  The successful candidate will be able to accept ownership for effectively managing customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior. Responsibilities Greet customers warmly and ascertain problem or reason for calling. Resolve ...

Corporate Affairs Manager at Nation Media Group

On Wednesday, October 5th, 2016
Nation Media Group is an independent media house in East Africa with operations in print, broadcast and digital media.  We invite applications from experienced and motivated individuals to fill the position of Corporate Affairs Manager. The successful candidate will be tasked with the responsibility of providing input on strategic reputational issues, events management, fostering of ...

Digital Marketing Officer at WWF-Kenya

On Monday, October 3rd, 2016
WWF-Kenya, is seeking to recruit a:   Digital Marketing Officer  (To be based in Nairobi) The role holder will oversee the maintenance, organisation and functionalities of the WWF- Kenya website and company intranet; as well as own the WWF Digital Communications strategy and be responsible for its formulation and execution.  They will also ensure the ...

Media Manager at CDL Kenya

On Tuesday, September 6th, 2016
Job Description: Responsible for day to day operations and regional coordination for a global account (a well known telecommunication brand). The successful candidate will be in charge of : Delivering excellent client service Leading strategic media planning and buying for Kenya Leading coordination for a number of markets reporting to the lead agency. Reporting to ...

Contact Centre Agent at CDL Kenya

On Tuesday, September 6th, 2016
Reports To: Shift Leader Role Purpose Statement: To play a vital role, liaising with our Customers in an endeavor to provide Superior Quality Customer Care and Support always so as to acquire and retain our Customers Key Accountabilities / Responsibilities Responsible for carrying out Reservations / Ticketing & Sales, as well as promote  Airline Products ...

Customer Solutions Associate at Branch.co

On Friday, June 10th, 2016
Customer Solutions Associate NAIROBI CUSTOMER SERVICE FULL-TIME APPLY FOR THIS JOB Branch Overview Branch.co delivers world-class financial services to the mobile generation. The spread of smartphones presents an incredible opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility. Branch.co is revolutionizing banking in Kenya and Tanzania, and will soon ...

Communications Officer at Aga Khan Foundation

On Monday, March 21st, 2016
Aga Khan Foundation, East Africa – YETU Initiative Employment Opportunity: Are you a savvy story teller with a passion for philanthropy?  AKF is looking for a dynamic Communications Officer to support the Yetu Initiative (Yetu).  Yetu works with Kenyan Civil Society Organizations (CSOs) to generate community philanthropic support for their missions in three significant ways:  ...

Communications Officer at Aga Khan Foundation

On Thursday, March 17th, 2016
Aga Khan Foundation, East Africa – YETU Initiative Employment Opportunity: Are you a savvy story teller with a passion for philanthropy?  AKF is looking for a dynamic Communications Officer to support the Yetu Initiative (Yetu).  Yetu works with Kenyan Civil Society Organizations (CSOs) to generate community philanthropic support for their missions in three significant ways:  ...

Secondary Teachers, Public Relations Officer, Director of Student Advancement, Chief Human Resource Officer at Premier Academy

On Friday, February 12th, 2016
Premier Academy is a leading British Curriculum School with a strong reputation for academic strength and all round excellence in nurturing model citizens of the world.  We provide an enabling environment where students reach their full potential in academic, sporting, creative and moral development. In exercising our mandate, we put emphasis on attracting and retaining ...

Call Center Operators at Food and Agriculture Organization of the United Nations

On Thursday, October 29th, 2015
Food and Agriculture Organization of the United Nations Vacancy Announcement No: FAO/33/2015   Issued on: 29 October 2015 Deadline for Application: 11 November 2015 2 positions   Grade Level: SC4 Contract Type: Service Contract   Duty Station: Nairobi, Kenya Organizational Unit: FAO-Somalia Duration: 3 months with possibility of extension   Eligible Candidates: Kenyan nationals only Anticipated start date: Immediately General description of tasks ...

Inbound Call Agent at Africa Internet Group

On Friday, October 2nd, 2015
Location: Nairobi – Kenya   Who We Are: Jovago is a hotel booking website launched across Africa allowing guests to search for and book rooms across the continent.  With over 200,000 destinations online, we provide our customers with full and reliable information about the destination they want to visit. We are part of the Africa ...

Customer Support Analyst at Kenswitch Ltd

On Thursday, October 1st, 2015
We seek a suitable candidate to fill the position below:     Summary of Duties & responsibilities: Receiving, logging, closing and managing calls from clients via telephone & email Resolve incidents/requests at first level as per the stipulated SLAs Take ownership, follow up, and escalate outstanding requests and incidents to the relevant Technical team on ...

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