Archive for the ‘Customer Service and Public Relations’ Category

Inbound Call Agent at Africa Internet Group

On Friday, October 2nd, 2015
Location: Nairobi – Kenya   Who We Are: Jovago is a hotel booking website launched across Africa allowing guests to search for and book rooms across the continent.  With over 200,000 destinations online, we provide our customers with full and reliable information about the destination they want to visit. We are part of the Africa ...

Customer Support Analyst at Kenswitch Ltd

On Thursday, October 1st, 2015
We seek a suitable candidate to fill the position below:     Summary of Duties & responsibilities: Receiving, logging, closing and managing calls from clients via telephone & email Resolve incidents/requests at first level as per the stipulated SLAs Take ownership, follow up, and escalate outstanding requests and incidents to the relevant Technical team on ...

Call Center Analyst at M-KOPA Solar

On Wednesday, July 22nd, 2015
Location: Nairobi, Kenya   Position Start: Immediately   Company Overview: M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of “pay-as-you-go” energy for off-grid customers.  Since its commercial launch in October 2012, M-KOPA has connected more than 200,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new ...


Phone Attendant at Toptal

On Friday, July 10th, 2015
Toptal is one of the most innovative and rapidly growing tech startups in Silicon Valley, with venture backing from investors such as Andreessen Horowitz, Adam D’Angelo and Ryan Rockefeller.  Our exclusive network of pre-vetted software engineers has allowed thousands of clients to connect with top professionals from all over the world.  In the last four ...

Communications Intern at Elective Africa

On Tuesday, July 7th, 2015
Job Location: Nairobi, Kenya   Summary: Elective Africa ‘’EA’’ is seeking an enthusiastic Communications Intern to join our unique Expedition Company. Elective Africa is an organization in the education travel industry, a leading organizer of healthcare electives, gap breaks and volunteering expeditions and is headquartered in Nairobi, Kenya. The communications intern will assist in the ...

Receptionist / Personal Assistant at Micro Mobile Ltd

On Monday, July 6th, 2015
Micro Mobile Ltd is a Kenyan mobile solution company which started operations in August 2013 with a focus on providing micro credit and financial access solutions on a mobile platform. The Company invites applications from dynamic, goal-oriented, high performers, with strong communication skills, for the following position:     Job Role: Reporting to the Assistant ...

IT Service Desk Team Leader at Alternate Doors

On Monday, July 6th, 2015
Our Client is an IT Company Currently recruiting an IT Service Desk Team Leader. Role Description: This is a leadership role. The team leader will be a people manager to the IT service desk team. The team leader will be responsible for all the KPI’s of the team and should be able to do look ...

Call Centre Agents at VoicesAfrica

On Tuesday, June 23rd, 2015
Company: VoicesAfrica Job Title: Call Centre Interviewers 20 Posts Employment type: Part time / Project Based Reporting to: Business Development Executive VoicesAfrica Panel is a market research panel and a survey provider to the market research industry.  We are looking for suitable candidates who match the below qualifications to be fully dedicated in making telephonic ...

Customer Service Executives at Kencall

On Monday, June 15th, 2015
Location: Nairobi (Industrial Area) Company: Kencall – Call Centre / BPO Requirements Excellent command of the English language Must demonstrate a positive attitude and professional demeanor Requires strong communication skills, decision making and interpersonal skill Detail-oriented and  can multi-task Has integrity – honest and ethical Flexible, polite & accommodating At least 1 year experience in ...

Corporate Communications Officer (Social Media) at National Transport and Safety Authority (NTSA)

On Tuesday, June 2nd, 2015
The National Transport and Safety Authority (NTSA) is a State Corporation established under the National Transport and Safety Authority Act 2012.  Its overall mandate is to implement policies relating to road transport and safety. NTSA is seeking to recruit qualified staff for the following positions: Ref: NTSA/05/2015/02 Reporting to the Deputy Director, Corporate Communications, the Corporate ...

Alumni Relations Officer at USIU Africa

On Tuesday, May 19th, 2015
United States International University (USIU) The United States International University – Africa is the largest, private, secular university in East and Central Africa catering to almost 6000 students representing 65 nationalities and with a global network of over 12000 alumni. USIU – Africa is committed to providing quality, affordable education through world-class service delivery platforms.USIU-Africa’s Institutional Planning and Advancement Division ...

External Communications Coordinator at USIU Africa

On Tuesday, May 19th, 2015
United States International University (USIU) The United States International University – Africa is the largest, private, secular university in East and Central Africa catering to almost 6000 students representing 65 nationalities and with a global network of over 12000 alumni. USIU – Africa is committed to providing quality, affordable education through world-class service delivery platforms. USIU-Africa’s Institutional Planning and Advancement Division is the university’s ...

Customer Care Agents at Parker Randall

On Tuesday, May 19th, 2015
Vacancies in Publishing and Marketing Firm Number of positions: Two (2) Location: Nairobi Background: Our client is a leading publishing and marketing company based in Nairobi producing vibrant, top-end publications that provide information and interesting read on Travel, Accommodation, Restaurants, Entertainment, Shopping and Lifestyle for the East African region.  The company is also actively involved ...

Customer Experience Manager at Tuskys

On Friday, May 15th, 2015
Tuskys is the leading retailer in Kenya with presence in Uganda. It is known for its innovation, market leadership in introduction of new and excellent concepts; some of the innovations by Tuskys include, in-house baking, deli, milk on tap and cooking oil on tap.  Tuskys operates on the tag line “HEALTHY LIVING”, encompassing wholesome health of the ...