Customer Relations and Technical Sales Representatives at Legacy Ventures

On Tuesday, July 23rd, 2013

Job Purpose
The Technical Sales Representative shall be responsible for promoting and demonstrating the company’s products, with the goal of closing sales while attaining a sales target.  The product line ranges from steel and hardware products to plastics. This role shall develop long-term relationships with clients and serve as a key point of contact for them, managing and interpreting their requirements, and providing both pre- and after-sales support

Key Responsibilities & Accountabilities
•    Knowing the technical features of all of the products within our product line and be able to effectively demonstrate the products to the customer.
•     Ability how to perform and manage the selling process of a technical selling cycle.
•    Meeting customers for the purpose of product demonstrations and selling products
•    Completing daily tasks and management reporting, including timely quotations to customers
•    Timely completion of all periodic sales reports, quotations, calendar events, and opportunity management.
•    Achieving sales targets and prospecting and cold calling to identify new business opportunities.
•    Completing, working, reviewing, and improving a Sales Plan that includes an action plan for increasing sales to active customers and prospective customers, maintaining a high level of in-field time, and continually improving product presentation skills and product knowledge.
•    Responding to all customer phone calls and emails in a timely manner.
•    Generating competitor intelligence and assisting in preparation of comparisons with competitors products
•    Providing feedback and input from own markets to help shape marketing strategy for all Apex Steel products.
•    searching for new clients who might benefit from company products or services and maximising client potential in designated regions;
•    persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;
•    negotiating contract terms and conditions to meet both client and company needs;
•    calculating client quotations and administering client accounts;
•    providing pre-sales technical assistance and product education, and after-sales support services;
•    and coordinating sales projects;
•    supporting marketing activities by attending trade shows, conferences and other marketing events;
•    Following up on all leads, as well as generating leads for the other Apex Steel sales reps.
•    liaising with other members of the sales team and other technical experts;
•    Any other tasks required by the management

Internal Relationships 
•    Sales
•    Stores
•    Administration
•    Accounts

Desirable Experience  
•    5 years of experience in technical sales.


•    Self directed, highly motivated, strategic thinker
•    Strong computer skills
•    Good verbal and written communication skills

How to apply
Please apply by sending your CV to [email protected] and include the job title in the subject line.


Only shortlisted candidates will be contacted


Customer Relations Executive
The key responsibilities of this role will include but not limited to:-

  • Executing marketing activities and customer/prospect contact towards achieving agreed marketing targets and manage clients’ data base
  • Creating and maintaining existing and new customers’ relations.
  • Implementing planned marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities
  • Facilitating the development of profitable business and sustainable relationships internally and externally.
  • Inpatient relationship management including doctors, relatives, patients IP, insurance companies
  • Alerting the relevant persons on all emergency and special needs cases
  • Provision of unique and superior client service by being the point person on all client concerns
  • Capture client feedback through informed means by soliciting, face to face interaction to pick any non-verbal feedback
  • Developing initial client’s interest on hospital’s products
  • Ensure Superior Customer Experience to all internal and external clients

Qualifications and Skills

  • Diploma in business or marketing related discipline
  • Experience in marketing area/customer care/relationship management desired
  • At least 2 years relevant work experience
  • Must be proficient in Ms. Tools

How to Apply
Interested applicants are invited to send their applications detailing current and expected salary and a CV with contact details of three referees to the

Applications can also be emailed to [email protected] with the position applied for as the subject line.


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