Graduate Trainee Customer Care Reps, Sales and Marketing Executives at Alternate Doors

On Wednesday, September 25th, 2013

Our client is the Micro Finance Industry and is currently looking for Customer Care Representatives

Job Role

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem;
  • Maintains financial accounts by processing customer adjustments
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
Requirements
  • A Fresh Graduate 2012-2013
  • A combination of  Economics or Statistics  with any other Major or Minor (NO CPA or ACCA)
  • Proficiency in computer packages especially excel, internet and word.
  • Good communication both verbal and written
  • Good organization skills
  • Attention to detail

Salary: 20,000 – 25,000

If you feel you fit the above role;please send your CV to [email protected]

 Our client is a Micro-finance Company Currently Looking for Fresh Sales and Marketing Graduates
Job Role
  • Plan and carry out direct marketing activities (principally direct mail) to agreed budgets, sales volumes, values, product mix and timescales.
  • Develop ideas and create offers for direct mail and marketing to major accounts.
  • Respond to and follow up sales enquiries by post, telephone, and personal visits.<
  • Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff.
  • Monitor and report on activities and provide relevant management information.
  • Carry out market research, competitor and customer surveys.
  • Maintain and report on equipment and software suitability for direct marketing and sales reporting purposes.
  • Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development.
  • Attend training and to develop relevant knowledge and skills.

Qualification
  • Minimum Degree in Sales and Marketing (2012 – 2013)
  • Presentable
  • Confident and can be able to do presentations
Salary: KShs 20,000 – 25,000

If you are interested in the role please send your CV to [email protected]

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