Business Process Analyst, Manager Cash Operations, Trade Operations Analysts at National Bank of Kenya Ltd

On Wednesday, October 2nd, 2013

Exciting opportunities in banking with a dynamic team

National Bank of Kenya is one of the leading banks, with a vision of becoming the Bank of choice in the provision of financial services within the region. 
The Bank has exciting opportunities for dynamic, experienced, self driven, result oriented professionals to fill the following positions;

Manager Cash Operations

Reporting to the Head of Operations, the successful candidate will be responsible for providing strategic leadership in meeting our clients’ cash operations processing requirements.
 

Key Responsibilities

  • Assist corporate clients with detailed and necessary account information for better and efficient account reconciliation services;
  • Ensure prompt processing of transactions that corporate clients have placed through advanced web services;
  • Facilitate local and international remittance of payments through SWIFT and RTGS systems;
  • Coordinate reporting and processing of cash concentration services to corporate clients;
  • Facilitate processing of bulk payments for corporate clients through cheques, EFT and mobile payment services;
  • Oversee the administration and management of corporate sweep; netting and pooling and cash collection services for corporate clients;
  • Prepare and implement work schedules for the corporate cash operations department;
  • Assess the risk levels within corporate cash operations department and come up with necessary controls and mitigations;
  • Meet turnaround times as per service level agreements and productivity standards.
Position Requirements
  • Bachelors degree in a business field.
  • Professional qualification – CPA/ACCA.
  • Minimum 7 years of experience, 3 of which must be in a leadership role.
  • Strong knowledge of the Global Banking and Financial Services Industry, and International Cash and Payment Systems including SWIFT & KEPSS.
  • Good understanding of transactional banking products, activity flows, systems, associated risks, applicable rules and regulations.
  • Experience in use of Internet banking systems.
Other Requirements
  • Proven leadership and team management skills.
  • Good analytical and problem solving skills.
  • Excellent communication and negotiation skills.
  • Proficiency in use of information technology.
Business Process Analyst
Reporting to the Head of Operations, the successful candidate will be responsible for the execution of business process improvement initiatives, including process audits for continuous improvement of
operations.
Key Responsibilities
  • Define and apply a structured process management approach and methodology to build and monitor operations unit process and procedures;
  • Analyse all procedures, processes and team oriented task to reduce redundancy, build efficiency and ultimately increase staff productivity;
  • Enforce a structured process management approach and methodology to build and monitor process and procedures under guidance of operations unit line managers;
  • Simulate and test process improvements where applicable;
  • Communicate change and provide training to impacted business units;
  • Challenge and brainstorm with management to continuously evaluate their teams procedures and processes to eliminate inefficiencies;
  • Perform process review assessments to identify and asses the risks inherent within the current processes ¡n the operations division;
  • Conduct all audit efforts for operations department processes, procedures and internal documentation.
Position Requirements
  • Bachelors degree in a business or technical field.
  • Minimum 5 years of progressive experience in bank operations, 2 of which should be ¡n Business Process Management or Analysis.
  • Knowledge of Six Sigma or other process improvement methodologies will be a definite advantage.
Other Requirements
  • Superior planning and organizing skills.
  • Good analytical and problem solving skills.
  • Excellent interpersonal and communication skills.
  • Proficiency in use of information technology.

Trade Operations Analyst
2 Positions
Reporting to the, Trade Operations Manager, the successful candidate will be responsible for the delivery of trade services that meet service and productivity standards.
 
Key Responsibilities
  • Verify and authorise all trade services transactions of the team within delegated authority and within TP system release limits;
  • Verify contents of a transaction to ensure that neither customer nor bank is placed at risk;
  • Meet turnaround times as per service level agreements and productivity standards;
  • Organise workflow to achieve maximum productivity;
  • Act as a primary point of contact for customer service group for enquiries and problem resolutions;
  • Monitor all transaction to ensure that obligations/payments are duly met;
  • Monitor and report irregular items to the Manager Trade Services, with a view to taking corrective action for timely liquidation of such items;
  • Ensure charges are applied correctly and appropriate approvals are held for waivers.
Position Requirements
  • Bachelors degree in a business or technical field.
  • Professional qualification CPA or ACCA.
  • Minimum 5 years of experience ¡n trade finance operations.
Other Requirements
  • Thorough understanding of ICC rules, trade laws and risks.
  • Excellent knowledge of trade documentation and shipping terms.
  • Good analytical and problem solving skills.
  • Excellent interpersonal and communication skills.
  • Proficiency in use of information technology.
These positions attract competitive salary compensation, eligibility to the Bank bonus scheme, staff loans and other staff benefits.
Interested and suitably qualified individuals should forward their detailed application, CV, copies of their academic and professional certificates, day time telephone contacts and addresses of three professionally relevant referees to reach the undersigned by Thursday, 10th October 2013.
Only shortlisted candidates will be contacted. 
National Bank is an equal opportunity employer.
The Head of Human Resources
National Bank of Kenya Ltd
P.O Box 72866 – 00200
Nairobi

www.nationalbank.co.ke
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