Customer Service Agents at South African Airways

On Tuesday, January 14th, 2014
Job Responsibilities:

  • Ensure that all the customer service process and procedures are in line with SAA’s requirements.
  • Ability to resolve customer enquiries
  • Ability to make customers reservation, issue/ re issue customers tickets correctly and accurately
  • Be able to handle all the Customer service functions


  • IATA/ UFTAA Diploma
  • Proficient knowledge of windows based software including Microsoft outlook, power point, word, access and excel
DNA 1610
P.O. Box 49010 – 00100
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