Operations Manager at One Acre Fund

On Tuesday, April 15th, 2014
Industry: Nonprofit / International Development / Agriculture
Function: Administration
Employer: One Acre Fund
Job Title: Nyanza HQ Office Operation Manager
Job Location: Kisii, Nyanza

Contract: One year renewable subject to performance

Organization Description: One Acre Fund is a start-up NGO in Kenya, Rwanda, and Burundi that is innovating a new way of helping farm families to achieve their full potential.

One Acre invests in farmers to generate a permanent gain in farm income. We provide farmers with a “market bundle” that includes education, finance, seed and fertilizer, and market access. 

Our program is proven impactful – every year, we weigh thousands of harvests and measure more than 100% average gain in farm income per acre. 

We are growing quickly. In six years, we have grown to serve 135,000 farm families with more than 500 full-time field staff.

Job Description: One Acre Fund is a rapidly growing organization; to facilitate our rapid growth and expansion, we are hiring for an Office Operations Manager for our Nyanza Head Quarters located in Kisii, Kenya.  

One Acre Fund is seeking a highly motivated, qualified candidate with 3-5 years management experience who is interested in building up a high functioning, professional work environment in the Nyanza Head Quarters.

Contract details: One Year renewable subject to performance

Candidate Profile

Interested Applicants must meet the following criteria and requirements (all of equal importance):

  • Degree in Business Management or relevant related field.
  • 3-5 years office administration experience, with excellent references
  • At least 3 years experience working in a supervisory management role in an office setting
  • Strong work ethic and good numerical skills
  • Attention to detail
  • Strong computer literacy
  • Quick learner and team player
  • Excellent written and verbal communicator
  • Strong sense of accountability and responsibility
  • A logical mind with the capacity to overcome difficult problems creatively
  • Good organizational skills
  • A strong sense of ethics, honesty and integrity
  • A strong relationship builder who enjoys investing in people and cultivating team spirit
  • Able to manage complex tasks extremely well and keep track of many departments with competing priorities
  • Comfortable with conflict and willing to engage in difficult conversations with peers and superiors
Office Operations Manager Roles and Responsibilities
  • Maintain office services by organizing office operations, and procedures, designing filing systems, assigning and monitoring administrative functions, and reviewing and approving basic housekeeping and office supplies requests
  • Plan and implement office-wide events (i.e. meetings, social events, team building activities), calendars, and layout to build efficiency and redundancy in office operations
  • Keep upper management informed by summarizing office related reports on a regular basis, identifying trends and areas for improvement
  • Maintain professional and respectful work environment through regular trainings and meetings
  • Facilitate communication between teams within Nyanza Head Quarters, between field and office, and between OAF offices

  • Contribute to team cohesion and office morale through direct oversight of administrative staff, planned team building activities, and facilitation of interdepartmental coordination
  • Supervise duties of administrative office staff by following up on office related tasks and ensuring administrative staff stay focused 
  • Support department partners and managers with requests as needed (i.e. facilitating conflict resolution, assessing team morale, setting up meeting space, adjusting room arrangements)
  • Delegate administrative responsibilities to staff in order to keep office clean, tidy, and fully stocked with housekeeping supplies
  • Work with procurement to manage and track office supplies
  • Provide in-person mentorship, listening, feedback, and trouble-shooting support to office staff
  • Observe employee performance in person to help advocate for staff who are managed remotely
  • Lead Department Head meetings (bi-weekly) and NHQ All-Staff meetings (monthly)
Career Growth and Development: 
One Acre Fund invests in building management and leadership skills. 
We provide constant, actionable feedback delivered through weekly mentorship and through regular career reviews. 
We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about.

Location: The candidate should be willing to reside in Nyanza within easy traveling distance of Kisii, Kenya.
Preferred Start Date: As soon as possible
Compensation: competitive salary with Performance Based Incentives
Career development: Twice annual career reviews and constant feedback. Your manager will invest significant time in your career development.
One Acre Fund Kenya is an equal opportunity employer. 
Only short listed candidates will be contacted.

To Apply
Email cover letter and resume to [email protected] (Subject line: Office Manager + the place you heard of the position) plus your salary expectation

Application End date is 30th April 2014 at 5pm
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