Senior Research Executive Qualitative at TNS RMS EA

On Tuesday, April 22nd, 2014

Who is TNS RMS EA?

TNS RMS EA has been the leading market research agency in East Africa for over 30 years. We have been established in Kenya since 1988, providing both major multinational and local brands with precise growth strategies.

Africa is a region that is growing at an exponential rate. By 2020 it is predicted that its consumer spending power will be the equivalent of adding a consumer market the size of Brazil today.

And this staggering growth is evident across many product categories – for example, 136 million new mobile phone subscribers have signed up in Africa since 2000, which is more than the total US population

The purpose of the role:

  • Assist in managing and developing the client relationship, including project design, proposal writing, planning and research analysis on projects
  • Assist in organizing the team
  • Plan and execute Qualitative research projects with some supervision


What this role has to deliver:

  • Development of Client relationships:
  • Manage and develop the client relationship, provide the highest level of client service
  • Consistently exceed client expectations
  • Financial management:
  • Responsible for monitoring Qualitative project costs and implementing cost effective solutions
  • Play a key role in achieving targets for Account GM and profit


Proposal process:

  • Use available sources to identify the best possible research solutions for clients
  • Create or assist with creation of proposals to meet client need
  • Participate in (or lead straight forward) costing processes, prepare draft costs & check quotations


Project management :

  • Facilitate regular communication with key stakeholders
  • Execution of the study in the best and most cost effective way
  • Responsible for project scheduling and managing change effectively
  • Focus the team on profitable and high quality outputs providing feedback throughout
  • Create project related materials
  • Conduct qualitative fieldwork and analysis as part of a team (Qualitative Space)
  • Manage Ideas Architects projects and develop skills in project design and facilitation (Ideas Architects)
  • Analysis/reporting:
  • Work with team to analyze findings to meet client needs
  • Work with team to generate insights and recommendations to meet client needs
  • Responsible for timely, accurate and quality deliverables (Qual)


           Leadership, team and people management:

  • Responsible for coaching / on the job training for junior team members
  • Proactively responsible for their own learning & development
  • Promote team spirit
  • Clearly and persuasively communicates complex issues, internally and externally
  • Deliver internal presentations

Scope of the role:

Client target:

Key team member on specific client accounts contributing towards achievement of financial targets.


Client contact:

Key client contact on smaller projects

Team contact:

Identify & highlight resource issues


Learning & Development:

Implement a learning culture through sharing skills and coaching

Personal focus on proposal writing, costing and presentation delivery skills

The knowledge and skills needed for success

  • Confident client communication skills
  • Independent and creative thinking
  • Strong project management skills
  • Strong problem solving skills
  • Effective delegation and on the job coaching skills
  • Promote team spirit and group success
  • High level of personal accountability
  • Takes responsibility for specific team development areas

Educational requirements and experience needed

At least 4 years of progressive experience in market research and in particular qualitative research. A minimum of an Undergraduate degree in a research relate field.

If you believe you fit this profile send your application by email including a short summary of why you would be the ideal candidate to reach not later than .25th April 2014. Applicants to include position applied for in the subject of the email.

Email: [email protected]

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