Implementation Engineers at Cellulant
Vacancy: (6 Posts)
Department: Kenya
Location: Nairobi, Kenya
Job posting: 23-09-2015 until 30 – 09-2015.
Starting date: Immediate.
Who are we?
Cellulant is a pan – African digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top.
In building this ecosystem we serve different types of customers with different products, in a range that includes mobile banking products, mobile credit products, USSD, SMS, and digital content. We are currently serving merchants and banks across 10 countries, and a wide set of industries
Our true competitive advantage lies in the ecosystem we are building – if we do a good job over the next few years, it will be the glue* that will connect everyone to everything – every consumer to every business in Africa.
We will glue together hundreds of thousands of businesses to an increasingly significant number of mobile consumers. Face of success shall be 100m active consumers spending $50-$100 on a few hundred thousand businesses connected to our payments ecosystem.
We aim to be Africa’s number 1 mobile commerce ecosystem by 2016.
To be able to meet these aggressive growth expectations we need to grow our dynamic team.
We invite you to be part of that growth by submitting your application to the following role.
Implementation Engineer.
Implementation Engineer.
He/she is responsible for supporting the team in as far as the technical aspects of the relationship with the customer are involved.
Responsibilities:
Service Management
- Ensure that all services are implemented and that they operate correctly.
- Ensure that all the relevant monitoring tools are deployed at the customer’s premises.
- Prepare Service Reports for the service management meetings.
- Responsible for service improvement deliverables as far as the customer is involved.
- Respond to escalation from the customer and/or support
Project Design and analysis
- Requirements gathering.
- Translating requirements into technical design – with documentation.
- Co-ordination of development effort – if needed – from Product Development.
- Effort estimation.
- Prerequisite analysis.
Project Implementation and Integration
- Planning of the implementation of projects.
- Implementing of projects at the customer site (if the implementation is on hub, co-ordinate with Hub implementation team to ensure the same is implemented).
- Co-ordination with technical resources at the customer site to be able to deliver the solution.
Closing the sale
- Prepare technical proposal documentation for projects.
- Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
- Deliver the various Technical aspects of the Cellulant Delivery Model.
Technical Relationship
- Build technical relationships with the Engineers and the Engineering management teams at the customers.
- Develop a positive view of Cellulant among the IT staff at the customer’s premises
- Assist in reporting requirements when they arise with the customer.
Who are you?
Required skills:
- Preferred: BSc. Computer Science/Software Engineering/IT;
- Extensive experience with Java/PHP programming language;
- Extensive experience with databases – data structures, relational data models, Stored Procedures, PL/SQL;
- Extensive experience of web technologies – XML, JavaScript;
- Experience with application security technologies (e.g. SSL) to ensure secure applications;
- Experience in software life-cycle development (SDLC);
- Preferred experience with Apache Tomcat application server and SOA;
- Preferred experience with Linux , Solaris or UNIX OS’s;
- Candidate should have at least 4-5 years of experience in application development.
- Candidate should excellent interpersonal and communication skills
- Candidate should have experience in high pressure environments/projects
- Candidate should have good presentation skills
- Candidate should have excellent report writing skills
- Candidate should be a an excellent team player
What do we offer you?
When working at Cellulant*, you can expect to work on a diverse range of problems, with inspiring and creative colleagues.
You will have ample opportunities for growth and career development, and we highly value continuous learning.
We offer you a challenging position in which you will be rewarded for performance.
Apply now!
Are you interested in this position and do you meet the minimum requirements?
Apply by sending an e-mail with your CV and a convincing cover letter to Jobs@cellulant.com
Interviews will be held on Saturday 26th September at 10:00 am at our offices located at 14 Riverside, off riverside drive, Cavendish block 5th Floor.
If you meet the qualifications above, we look forward to seeing you on Saturday
The selection process entails a Capability test, followed by an oral interview stage and a final interview.
Kindly bring a laptop with you.
Do you have questions about this vacancy? Please do not hesitate to contact us by e-mail or telephone: jobs@cellulant.com or 0202606696.
