Credit Controller at Resolution Insurance Company Limited

On Friday, October 9th, 2015
Resolution Insurance Company Limited is a General Insurer offering Medical Plans, Travel Plans, Liability Plans, Asset Covers, Motor Covers and all other classes of General Insurance. 
We assure our clients of financial security and comfort by offering comprehensive insurance solutions. We are dependable, reliable, and transparent in all our engagements. 
Our enthusiastic and dedicated team finds innovative ways to consistently exceed the expectations of our customers and business partners, while ensuring a delightful experience.
The Resolution Insurance brand is energetic and trendy. In pursuit of our ambitious growth plan, we are looking to fill the below position in our Finance Department. 

The Credit Controller’s primary responsibility is to ensure the company credit control framework, guidelines and policies are adhered to well as continuously improve the company cash flow position through outstanding dues collection and customer liaison.

Key Outputs
  • Set up the credit control General business function by coming up with policies and procedures to govern this.
  • Provide a detailed analysis report of debtors every month showing utilisation, bad debts and balance for each fund.
  • Meet cash and Debtor day targets as set by the firm
  • Handle billing disputes and negotiate with clients/brokers/agents to bring payments within agreed terms.
  • Provide accurate advice on billing queries
  • Maintaining credit balances for all funds and ensure timely demands for fund top-ups ensuring timely demands for top ups.
  • Authorize and follow up recovery of all pay and invoice bills, over the limit & exclusion claims as processed by claims department
  • Ensure resolution of bounced cheques within the month and suspension/termination of the policy if not well managed.
  • Approve credit control notes and premium refunds upon confirmation that the accounts are paid up
  • Check and approve commission payments monthly
  • Follow up for overdue accounts with the use of debt collectors and terminate defaulters after 60 days non payment
  • Respond promptly and completely to both clients and internal inquiries
  • Undertake account reconciliations as required.
  • Prepare accurate and compete debtor listing with comment for management discussion by 12th of each month.
  • Send out monthly client statements/letters as maybe required from time to time.
  • Keep the company up-to-date with current and updated credit management techniques and practices.
  • Ensure proper audit schedules for debtors and bad debt provisions are prepared for both internal and external audits.
  • Provide continuous improvement of protocols to improve customer’s experience while minimizing RI’s default rate.
Qualifications & Experience
Essential
  • Bachelor of Commerce Degree in Finance or Accounting
  • At least CPA II certification
  • 3 – 5 years’ experience in a similar role
  • Knowledge of Credit control and management
  • Excellent communication skills at all levels
Desirable
  • Good analytical and problem solving skills
  • Good supervisory skills
  • Good keyboard skills and competency of Word, Excel and outlook are required
How to Apply
If you believe you are a team player and would be a valuable resource to this ever growing brand, kindly CLICK HERE to apply online by COB, Thursday, 15th October 2015.
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