Microfinance Credit Officers at Universal Traders SACCO (UTS)
3 Posts
UTS SACCO is the leading sacco in lower eastern province.
We were the first Sacco in the former eastern province to be licensed by SASRAto conduct Sacco deposit taking business.
We have presence in Machakos county, Makueni county, Kitui county and Embu county.
We are seeking to fill to fill the following positions based in Machakos, Tala and Kathiani Branches:
Department: Credit
Job Purpose Statement: To manage assigned Credit function of UTS SACCO Ltd, by ensuring that the Microfinance function is well developed, ably managed and the business growth is stable, sustainable and profitable.
Responsibilities
The job holder will responsible for the following:-
a) Responsibility for all new and existing microfinance business, customer satisfaction and retention.
b) Responsibility for revenue growth and profitability of the microfinance business.
Key Performance Areas
1. New Business
- Number of new members registered
- Number of members in a group
- Volume of new loans disbursed, average size and distribution
- Volume of LGF, average size and distribution
- Volume of products sold
2. Financial Measures
- Revenue generated, Overall, per product, per customer, per field officer.
- Level of specific provisioning
- Level of PAR. Loan write offs
3. Customer Service
- Level of customer satisfaction and complaints.
- Repeat business from customers and loyalty and number of referrals.
- Rate of customer loss
3. Administration and people management
- Number of customer compliments, complaints, satisfaction staff complaints and satisfaction
- Compliance to procedures, deadlines and usage of time
- Number of audit exceptions.
Education Requirements:
- A minimum Diploma or a degree in Business related course.
- At least one year experience in microfinance sector.
- Those with knowledge of Machakos area will have a definite advantage.
Kindly send your applications to : microcreditjobs@gmail.com, by latest Tuesday 10/12/2013.
Canvassing either directly or indirectly will lead to automatic disqualification.
All applications should be through EMAIL.
Hard copies will not be accepted
Head office- Traders House
P.O. Box 2119 – 90100
Machakos, Kenya
Tel: 044 20571
Office cell phone: 0738 110 775 / 0716 985 215
Fax: 044 21350
www.universaltraders.co.ke
hi, i applied for a position as credit officer and i would be glad if you consider my request.
you can reach me on the above email or 0715530288. thanks