Finance Assistants, Accounts Assistants, ATM Services Executives, Cashiers and Customer Service Executives

On Tuesday, May 27th, 2014

A leading Finance Institution is seeking to recruit highly competent persons to fill the following positions within the organization and its Branches

Finance Assistant

5 Posts

Reporting to the Finance Officer, his/her key duties and responsibilities will include:

  • Supervision of assistant accountants II. 
  • Bank reconciliations on a monthly basis
  • Supervision and auditing of payment vouchers.
  • Preparation of cash flow reports on periodic basis (weekly and monthly)
  • Reconciliation of general ledger holding and suspense accounts
  • Raising and posting of relevant journals
  • Preparation of branch floats reconciliations
  • Bank related assignments – stoppages of cheques, etc.
  • Posting of standing order direct receipts to relevant bank accounts.
  • Medical reimbursements
  • Filing and maintaining of medical related records
  • Reconciliation of medical floats
  • Petty Cashier Responsibilities
  • In charge of petty cash float
  • Payment of petty cash
  • Filing of petty cash documents
  • Reconciliation of petty cash floats
Qualifications
  • Minimum of a Diploma in Accounting with a professional accounting qualification of CPA (II)
  • Computer literate
  • Previous relevant work experience required.
  • At least 2 years previous work experience.
Accounts Assistant (Monitoring Update & Recovery) 
5 Posts

Reporting to the Credit Monitoring Officer, his/her key duties and responsibilities will include:

  • To feed fresh loans, stoppages and / or variations of members’ shares /loans into the system.
  • To make adjustments of wrong member loan balances or shares into the system.
  • To Re-feed fall off loans into the system.
  • To feed guarantors repayments for defaulting loans into the system.
  • To prepare monthly data for deductions by employer.
  • To Compare data of expected recoveries against actual recoveries and notify the team leader of any inconsistencies noted.
  • To prepare notices to members as instructed.
  • To prepare debtors lists as instructed.
  • To follow up defaulting members as instructed by the team leader.
Qualifications
  • A Diploma in Business Administration or CPA II
  • Computer literate
ATM Services Executive
2 Posts
Reporting to the Operations Officer, his/her key duties and responsibilities will include:
 
Customer Service
  • To Ensure the provision of excellent customer service to all members, branch officials and the general public
  • To Attend to member, branch officials and the general public queries verbally or in writing
  • To Attend to, handle and resolve member and branch officials’ complaints
  • To Receive and process as required all members’ loan forms, variation forms and member update forms.
  • To follow up on delayed loan applications and withdrawals.
  • To ensure that customer service area ambiance is maintained at exemplary levels.
  • To open accounts for new members through the filling of all relevant forms.
  • To issue all society forms to members, branch officials and enquiring public.
  • To avail information on loans, withdrawals, erroneous deductions etc. to all members and branch officials.
  • To assess members pay slips for loan eligibility.
  • To Research required information using available resources.
  • To follow up members’ issues where necessary.
  • To escalate member queries to rightful departments for assistance.
  • To provide members with product and service information.
  • To make all attempts to dissuade withdrawing members from doing so.
  • To Recruit and register new members as often as possible.
  • To Complete customer service logs
  • To Complete customer service reports
  • To Ensure compliance with the customer services policies and guidelines of the Society
  • To Ensure compliance with the customer service charter
Qualifications
  • A Diploma in Communications, Business Administration, Cooperative Management or related field.
  • Computer literate
Cashiers
2 Posts
Reporting to the Operations Officer, his/her key duties and responsibilities will include:
  • To accept cash for deposits from members ensuring accuracy of deposit slips.
  • To pay out cash to members.
  • To Post all cash transactions into the computer
  • To Balance cash transactions at close of business.
  • To secure cash at work station in safe custody during banking hours.
  • To Post manual receipt issued outside the system.
  • To Answer all customer queries efficiently and correctly.
  • To Explain, advice on and promote Society products and services to customers.

Qualifications
  • A Diploma in Business Administration or its’ equivalent e.g. CPA (II)
  • Computer literate
  • Previous relevant work experience required
  • At least 1 year experience.
Customer Service Executive
2 Posts
Reporting to the Customer Service Officer, his/her duties will include:
  • To ensure the provision of excellent customer service to all members, branch officials and the general public.
  • To attend to member, branch officials and the general public queries verbally or in writing.
  • To attend to, handle and resolve member and branch officials’ complaints.
  • To Receive and process as required all members’ loan forms, variation forms and member update forms.
  • To follow up on delayed loan applications and withdrawals.
  • To ensure that customer service area ambiance is maintained at exemplary levels.
  • To open accounts for new members through the filling of all relevant forms.
  • To issue all society forms to members, branch officials and enquiring public.
  • To avail information on loans, withdrawals, erroneous deductions etc. to all members and branch officials.
  • To assess members pay slips for loan eligibility.
  • To Research required information using available resources.
  • To follow up members’ issues where necessary.
  • To escalate member queries to rightful departments for assistance.
  • To provide members with product and service information.
  • To make all attempts to dissuade withdrawing members from doing so.
  • To Recruit and register new members as often as possible.
  • To complete customer service logs.
  • To complete customer service reports.
  • To ensure compliance with the customer services policies and guidelines of the Society.
  • To ensure compliance with the customer service charter.
Qualifications
  • A diploma in Communications, Business Administration, Cooperative Management or related field
  • Computer literate
Accounts Assistant (FOSA)
Reporting to the Operations Officer, his/her duties will include:
  • Supervision of assistant accountants II
  • Bank reconciliations on a monthly basis.
  • Supervision and auditing of payment vouchers.
  • Preparation of cash flow reports on periodic basis (weekly and monthly).
  • Reconciliation of general ledger holding and suspense accounts.
  • Raising and posting of relevant journals.
  • Preparation of branch floats reconciliations.
  • Bank related assignments – stoppages of cheques, etc.
  • Posting of standing order direct receipts to relevant bank accounts.
  • Filing and maintaining of medical related records.
  • Reconciliation of medical floats.
  • Petty Cashier Responsibilities
  • In charge of petty cash float.
  • Payment of petty cash.
  • Filing of petty cash documents.
  • Reconciliation of petty cash floats.
Qualifications
  • Minimum of a Diploma in Accounting with a professional accounting qualification of CPA (II)
  • Computer literate
  • Previous relevant work experience required.
  • At least 2 years previous work experience.
How to Apply
Applications accompanied by detailed Curriculum Vitae and copies of Certificates should be forwarded to the address below.
DN.A / 1672
P.O Box 49010 – 00100
GPO Nairobi

Displaying 1 Comments
Have Your Say

  1. deadline is when says:

    when is the deadline

Displaying 1 Comments
Have Your Say

Leave a comment

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>