Archive for the ‘Customer Service and Public Relations’ Category

Learning and Communication Associate at Evidence Action

On Monday, July 21st, 2014
  Start Date: ASAP   Reporting to: Senior Associate, Learning and Communication   Location: Nairobi, Kenya About Evidence Action: Evidence Action is a new organization working in partnership with an existing non-profit organization (Innovations for Poverty Action, IPA) to scale proven interventions to improve the lives of the poor in Africa and Asia. Rigor, evidence, ...

Customer Service Manager at Orange Telkom

On Monday, July 14th, 2014
Telkom Orange Reporting to:                        Senior Service Manager Range:                                   R2L Department:                         Customer Care   Role Purpose: He/she manages and renders post-implementation support to priority Corporate Customer on the assigned portfolios of top 500. This is a managerial level job requiring a high degree of initiative and skills in 2nd level customer service support. The holder of ...

Public Relations and Designer Intern at Skye Planners Limited

On Wednesday, July 9th, 2014
Skye Planners Limited is a professional corporate event management company incorporated in Kenya. We are looking for an energetic, presentable, outgoing and self-driven intern to join the team. Location – Nairobi, Kenya Duties Manage and update all social media platforms for the company and related ventures Assist in writing effective communication materials including proposals, reports, ...

Customer Relation Executive, Designer, Telesales at Ringier Kenya

On Wednesday, June 18th, 2014
Reports to: Customer Relations Manager   Role Purpose: Ensure world class customer support and care for our customers.   Key Responsibilities Ensure delivery of reputable world class customer support, and promote and maintain the Company’s image. Handle walk in customers Customer education Interact, respond to and follow up on all queries and comments Investigating and ...

Finance Assistants, Accounts Assistants, ATM Services Executives, Cashiers and Customer Service Executives

On Tuesday, May 27th, 2014
A leading Finance Institution is seeking to recruit highly competent persons to fill the following positions within the organization and its Branches Finance Assistant 5 Posts Reporting to the Finance Officer, his/her key duties and responsibilities will include: Supervision of assistant accountants II.  Bank reconciliations on a monthly basis Supervision and auditing of payment vouchers. ...

Radiographers, Laboratory Receptionist, Store Clerks, Cashiers at AIC Kijabe Hospital

On Tuesday, May 27th, 2014
AIC Kijabe Hospital a church based hospital is seeking for competent individuals to fill the below positions:   Title: Radiographer 2 Positions Purpose: The purpose of this position is to manage the hospital radiology department and to participate in the spiritual ministry of the hospital. Duties and Responsibilities: As Radiation Safety Officer, ensure that all ...

Care Team Representatives at M-KOPA

On Tuesday, May 27th, 2014
Who we are: M-KOPA LLC is a mobile-based technology company established in 2011 after successful trials of innovative, embedded mobile services.   M-KOPA uses mobile payments to offer consumer financing for energy products and services, targeted at off-grid users.  Our first product; a mobile enabled solar home lighting system is available in Kenya where it provides ...

Customer Engagement Associate at One Acre Fund

On Friday, May 23rd, 2014
Industry: Nonprofit / International Development / Agriculture / Microfinance   Function: Customer Engagement Associate Employer: One Acre Fund   Job Location: Bungoma, Western Province   Commitment: 6 months contract (with a possibility of an extension) Organization Description: One Acre Fund is an agricultural NGO in Kenya, Rwanda, and Burundi that is innovating a new way ...

Customer Service Assistant at Sealed Air

On Thursday, May 22nd, 2014
Sealed Air is a leading global provider of cleaning and hygiene, food packaging and protective packaging solutions, serving customers in the lodging, retail, food service, health care and food and beverage sectors, as well as building service contractors.  Sealed Air has a vacancy for Customer Service Assistant. Key Accountabilities: To provide an efficient telephone and ...

Communications Officer at I Choose Life – Africa (ICL)

On Thursday, May 15th, 2014
I choose Life Africa Projects / Reports to: Communication & Marketing Strategist County: Nairobi Function: Communication & Marketing Department: Programs   Background: I Choose Life – Africa (ICL) is one of the leading Non-Governmental Organizations that has contributed greatly to Sexual Reproductive Health efforts among the youth in Kenya today.  The organization works closely with the government, universities, communities ...

Market Research Analyst, Contact Center Manager at Lifecare International

On Wednesday, May 14th, 2014
Contact Center Manager Reporting to the Business Development Manager Manage a team of call center agents. Be available to affect the entirety of the team’s operations. Manage by walking around. Be visible to answer questions. Monitor queue and track inbound calls. Keep agents aware of inbound calls, calls waiting, abandonment rate, etc. Motivate and encourage ...


Client Service and Front End Web Developer at Creative Edge

On Monday, May 5th, 2014
Location: Nairobi Salary: Negotiable Client Service Reporting to the Managing Director Duties and Key Responsibilities: Establishing relationships with the clients ,maintaining and nurturing business relationships with the existing  and new clients  with an objective of increasing company revenue  by meeting the set targets Preparing sales contract terms as per clients needs  and discussing the same ...

Loan Recovery Officer, Customer Relationship Officer, Micro-Credit Assistants, FOSA Supervisor, Assistant Accountant, and Sales & Marketing Executive

On Thursday, May 1st, 2014
A leading Licensed Sacco has the following vacant positions; 1. Loan Recovery Officer Minimum Qualifications: KCSE C+ Bachelor’s degree in Cooperative Management or Commerce or its equivalent from a recognized university; CPA III Proficiency in Ms Excel Excellent report writing skills 5 year experience in credit Control, risk management or related field. A certificate in ...

Public Relations Manager at Jumia

On Monday, April 28th, 2014
Jumia is the #1 leader of E-commerce in Africa. Our company is part of Rocket Internet, a global and leading incubator of startups specialized in e-commerce.  We are present in more than 20 countries in Europe, Middle East, Asia and Latin America and this accumulated experience has allowed us to develop a strong platform, which ...